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Riverside; Camden; Presencial; AUD 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning and development

Benefits package

Descripción de la vacante

Riverside is a housing association dedicated to helping people live independently by providing housing and supportive services across the UK. This role supports customers through a range of services, including employability connections and benefits assistance, while maintaining clear records and a person-centred approach.

You will join a team committed to empowering clients, managing risk, and delivering compassionate, practical help to move them toward stable housing and improved life outcomes.

Formación

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• Be a caring, empathetic team player with resilience and a can-do attitude
• Understanding of supporting vulnerable people, including lived experience of homelessness or addiction
• Ability to work flexible hours, possibly lone working

Responsabilidades

• Provide support to customers through housing-related services and connected agencies
• Keep thorough records of interactions and outcomes
• Assist customers with budgeting, benefits, and moving toward independent living
• Support customers to engage with employability coaches and other services
• Demonstrate resilience and maintain professional boundaries at work

Conocimientos

Experience with vulnerable people

Structured support delivery

Team player

Empathy and resilience

Flexible hours

Descripción del empleo

Working Hours:37.5 hours per week, full time

Working Pattern: Rota basis across 7 days

Location:Arlington, London

The difference you will make as aSupport Worker

You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.