Support Worker - Disability Operations - Yass SIL Group Home

Valmar Support Services Ltd; Yass Valley; On-site; AUD 63,000 - 66,000; Full time

Benefits offered by this job

Salary packaging benefits

Annual Leave Loading

Ongoing training and development

Job summary

Valmar Support Services Ltd is seeking a dedicated support worker in Australia to provide safe, person-centred in-home and community-based assistance. You will implement PCPs, support daily living activities, and help clients maintain independence and meaningful community connections.

The role emphasizes accurate documentation, use of digital systems, and collaboration with coordinators to adapt plans as needs evolve. A Certificate III in Community Services or equivalent is required.

Qualifications

• Certificate III or equivalent in Community Services, Aged Care, or related field.
• Experience delivering person-centred support to people with disability.
• Strong written and verbal communication; ability to maintain accurate records.

Responsibilities

• Provide safe, person-centred in-home and community-based support per client plans.
• Assist with daily living tasks including personal care, nutrition, mobility, and medications.
• Maintain accurate documentation and use digital systems for records and reporting.
• Support health and wellbeing plans; promote independence and inclusion.

Skills

Person-centred care

Verbal & written communication

Documentation

Education

Certificate III in Community Services or equivalent

Tools

Links-U

TANDA

CAMMS

Teams

Job description

Compensation per hour: $46.64 Step Up Your Career with a Growing and Supportive Organisation! Join Valmar Support Services and make a real difference. This is your opportunity to work in a progressive, inclusive, and supportive environment where your expertise and commitment will be genuinely valued.

About Us: Valmar Support Services is a Not for Profit Organisation who thrives to provide high quality support services to people with disabilities, aged care services, community transport and supported employment.

About the Role: Position Purpose: To provide safe, competent and person-centred support that upholds participant rights, dignity, choice and control; respects each person’s identity, culture, beliefs and preferences; promotes independence, inclusion, skill development and meaningful connections; actively involves participants in decisions about their support; and reflects Valmar’s values, safe practice, continuous improvement and the NDIS Code of Conduct.

Key Duties/Responsibilities Without limiting the general scope and application of this Duty Statement, the duties include:

• 1. Direct Client Person Centred Support and Wellbeing
  • • Provide safe, person-centred in-home and community-based support in line with each client’s PCP, health and wellbeing plans, preferences, rights and service scope.
  • • Assist with daily living and wellbeing needs, including personal care, nutrition, meal preparation, medication support, mobility, hygiene, health appointments, domestic tasks and emotional support.
  • • Promote dignity, choice and independence by supporting clients to participate in daily routines and decisions appropriate to their needs and service scope.
  • • Support clients to maintain meaningful relationships with family, friends and community networks within their individual support arrangements.
  • • Implement support, health, allied health, mealtime and medication plans safely, using effective communication strategies and positive behaviour support. Restrictive practices must only be used in line with policy, authorisation and legislation.
  • • Support clients with practical daily and outdoor activities where required, including shopping, banking, gardening, yard maintenance and the safe use of basic tools, consistent with role expectations and client plans.
  • • Participate in client planning, reviews, staff meetings and handovers to support continuity of care and progress towards agreed goals.
  • • Use required communication tools, digital systems and company apps, including on a compatible personal device where required, in accordance with privacy and security requirements.
• 2. Program Implementation & Support
  • • Support individualised routines, programs and activities for Supported Independent Living, Social and Recreation, Daily Living and Lifestyle Connection participants, in line with each person’s goals, preferences, culture and service scope.
  • • Facilitate meaningful household, wellbeing, social, recreational and community activities that ensure participant health & wellbeing, build confidence, life skills and inclusion.
  • • Work collaboratively with Coordinators, service staff and stakeholders to monitor changing needs and adapt programs and supports as required.
• 3. Documentation & Reporting
  • • Maintain accurate, timely and objective records of client progress, support delivered, incidents, hazards, changes in condition and relevant health or program information.
  • • Use Valmar’s required digital systems and apps, including Links-U, TANDA, CAMMS and Teams, for time and attendance, documentation, support claiming, incident reporting and communication where required.
  • • Report changes in client condition, incidents, risks, hazards and other concerns promptly to the relevant supervisor or manager, in accordance with Valmar procedures.
  • • Maintain privacy, confidentiality and professional standards in all records, communication and use of digital systems.
  • • Participate in mandatory meetings, training, handovers and required communication to support safe, consistent and informed service delivery.
• 4. Safety, Conduct & Compliance
  • • Promote and maintain safe support environments in the home, program centre and community, in accordance with WHS requirements, Valmar policies and relevant procedures.
  • • Demonstrate professional, respectful and age-appropriate conduct in line with Valmar’s Code of Conduct, professional boundaries, the NDIS Code of Conduct and role expectations.
  • • Complete mandatory training and apply safe practice requirements relevant to the role, including manual handling, medication support, infection control and NDIS orientation where required.
  • • Use required work apps, personal devices and Valmar vehicles responsibly and safely, in accordance with privacy, security, road safety and organisational requirements.
• 5. Organisational Participation
  • • Participate in performance appraisal, feedback, surveys, training and continuous improvement activities to support quality service delivery and professional development.
  • • Drive Valmar vehicles where licensed and required, in accordance with road safety, role and organisational requirements.
  • • Contribute to a workplace culture that reflects Valmar’s values of respect, empathy, collaboration, integrity and professionalism.

Selection Criteria:

• • Ability to deliver safe, person-centred support in accordance with Personalised Care Plans, participant goals, rights, preferences, culture and service scope.
• • Ability to safely support daily living, personal care, manual handling, transfers, mobility, meal preparation and other practical support tasks.
• • Demonstrated ability to promote independence, choice, dignity, inclusion and age-appropriate engagement for people with disability.
• • Strong verbal and written communication skills, including accurate client documentation, electronic notes, incident reporting and collaboration with staff and stakeholders.
• • Understanding of privacy, confidentiality, professional boundaries, WHS requirements and the NDIS Code of Conduct.
• • Ability to respond calmly and effectively to changing client needs, risks, incidents and unpredictable situations.

QUALIFICATIONS, LICENCES & WORK EXPERIENCE:

• • Holds, or is working towards, a minimum Certificate III or equivalent qualification level in Community Services, Aged Care, Individual Support, Home and Community Care or a related field.
• • Experience supporting people with disability across daily living, personal care, social inclusion, complex needs and goal-based supports aligned to PCPs.
• • Current NDIS Worker Screening Clearance.
• • Current Working with Children Check.
• • Current First Aid and CPR certification.
• • Current full driver licence.
• • Full work rights in Australia.

Desirable:

• • Experience using client management systems and completing accurate case notes.
• • Training in Person-Centred Active Support.
• • Training in Positive Behaviour Support and Restrictive Practices.
• • CPI / Safety Intervention Foundation training
• • Manual handling training

What We Offer:

• • A competitive salary + Salary packaging benefits to boost your take-home pay
• • Annual Leave Loading
• • Supportive team environment with ongoing training and development
• • Inclusive and collaborative workplace where your contributions are recognised