Support Worker (Complex Care)

New Wave Care; Caloundra; On-site; AUD 34,000 - 48,000; Full time

Job summary

New Wave Care is looking for experienced Complex Care Support Workers to join our community in Queensland. We are passionate about creating a team where people feel valued, supported and empowered to do what they do best.

If you’re passionate about complex care, building meaningful connections and making a positive difference in people’s lives, we’d love to hear from you!

Qualifications

• Experience in complex care.
• PEG feeding experience and relevant certification.
• Manual handling experience and relevant certification.
• Behaviour support experience will be highly regarded.
• Certificate III or higher in Disability, Individual Support or Mental Health.
• Current First Aid and CPR.
• NDIS Screening.
• Current driver’s license and reliable, insured vehicle.
• Availability for an immediate start.

Responsibilities

• Provide quality complex care supports tailored to each participant’s individual needs, preferences and goals.
• Support participants to maintain their independence, dignity and quality of life.
• Build trusting relationships that help participants feel safe, respected and supported.
• Work collaboratively with participants, families and the wider support team to achieve meaningful outcomes.

Skills

Complex care experience

PEG feeding experience

Manual handling experience

Behaviour support experience

First Aid and CPR

NDIS Screening

Driver’s license

Reliable vehicle

Immediate start

Education

Certificate III or higher in Disability, Individual Support or Mental Health

Job description

New Wave Care is looking for experienced Complex Care Support Workers to join our community!

New Wave Care is looking for experienced Complex Care Support Workers to join our community!

We’re passionate about creating a team where people feel valued, supported and empowered to do what they do best. We recognise the difference great Support Workers make, and we’re committed to listening to our team, recognising their skills and investing in their growth.

If you’re passionate about complex care, building meaningful connections and making a positive difference in people’s lives, we’d love to hear from you!

Key responsibilities

• Provide quality complex care supports tailored to each participant’s individual needs, preferences and goals.
• Support participants to maintain their independence, dignity and quality of life.
• Build trusting relationships that help participants feel safe, respected and supported.
• Work collaboratively with participants, families and the wider support team to achieve meaningful outcomes.

About you

You bring experience, compassion and a genuine passion for supporting people with complex needs. You understand the importance of building trust, respecting individual choices and making every support count.

Essential requirements:

• Experience in complex care.
• PEG feeding experience and relevant certification.
• Manual handling experience and relevant certification.
• Behaviour support experience will be highly regarded.
• Certificate III or higher in Disability, Individual Support or Mental Health.
• Current First Aid and CPR.
• NDIS Screening.
• Current driver’s license.
• Reliable, insured vehicle.
• Availability for an immediate start.

About New Wave Care

At New Wave Care, we know the importance of having the right people around you. We’re committed to listening to our Support Workers, understanding what matters to them and investing in the training, development and support they need to grow in their roles. We want our team to feel confident in their skills, valued for what they bring and supported every step of the way.

We’re committed to listening to our team, investing in their development and creating opportunities for them to learn, grow and build confidence in their roles. That means recognising the experience they bring, providing ongoing training and guidance, and making sure our team knows they have people behind them.

Complex care has always been at the heart of our vision. We’re passionate about bringing the right people together, building meaningful relationships and creating positive outcomes for the people and communities we support.

When you join New Wave Care, you’re joining a team that believes in inclusion, belonging, empowerment and respect, where your contribution matters and the work you do has a real impact.

If you’re ready to bring your skills, passion and experience to a team that wants to see you thrive, we’d love to hear from you!

New Wave Care. Known for making positive waves in the communities we support!