Complex Care Support Workers NDIS & Aged Care

Nurse Next Door; City of Melbourne; Remote; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible scheduling

Ongoing training and social events

Supportive culture and RN oversight

Job summary

Nurse Next Door is seeking compassionate Complex Care Support Workers for in-home aged care and disability services in Melbourne’s North. Immediate start with opportunities to support clients across Greensborough and northern suburbs.

We focus on Happier Ageing®, offering a supportive culture, clinical leadership by Registered Nurses, and flexible scheduling to fit your lifestyle. Eligible candidates will have Cert III and essential checks to begin.

Qualifications

• Minimum Cert III in Individual Support, Ageing, Disability, or Community Services (or extensive industry experience).
• NDIS Worker Screening Check & NDIS Worker Orientation Module.
• National Police Check (Aged Care/Vulnerable Persons).
• Working With Children Check (WWCC).
• Current First Aid & CPR.

Responsibilities

• Provide personal care: showering, dressing, grooming, continence support.
• Deliver complex care: manual handling, PEG support, epilepsy/seizure management, medication administration.
• Assist with daily living: meal prep, light housekeeping, laundry.
• Engage with the community: transport to appointments, shopping, social outings to promote wellbeing.
• Document accurately and report client concerns to Care Designers.

Skills

Coachable

Reliable

Strong Communicator

Mobile

Complex Care Ready

Fluent English

Education

Certificate III in Individual Support

Job description

Complex Care Support Workers NDIS & Aged Care

Immediate start

Responsive hirer

Complex Care Support Workers NDIS & Aged Care

Nurse Next Door Melbourne North

3.148 reviews·View all jobs

Greensborough, Melbourne VIC (Remote)

Aged & Disability Support (Community Services & Development)

Casual/Vacation

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Posted 30d+ ago

Join the Nurse Next Door Team: Making Lives Better in Melbourne’s North

Nurse Next Door is a certified Great Place to Work, and we are looking for kind, compassionate, and passionate individuals to join our growing care team. We specialise in delivering premium, flexible in-home care to the aged care and disability sectors, focusing on our core philosophy of Happier Ageing®.

We are currently seeking dedicated Caregivers and ENs to support our clients across the Northern Suburbs, including Greensborough, Bundoora, Pascoe Vale, Warrandyte, Diamond Creek, Epping, South Morang, Wallan, Donvale, and Craigieburn.

Why Work With Us?

At Nurse Next Door, we believe care is about genuine connection, not just task completion.

• Supportive Culture: A values-led team that lives by: Admire People, WOW Customer Experience, Find a Better Way, and Passionate About Making a Difference.

• Clinical Leadership: All care plans are overseen by qualified Registered Nurses (Care Designers), providing 24/7 support and peace of mind.

• Growth & Connection: Comprehensive onboarding, ongoing training, and regular all-expenses-paid social events.

• Flexibility: Scheduling that suits your lifestyle, with regular ongoing visits to help you build trust with your clients.

The Role

You will provide a premium care experience ranging from companionship to high-intensity complex support. Responsibilities include:

• Personal Care: Showering, dressing, grooming, and continence support.

• Complex Support: Manual handling (hoists, Sara Stedy), PEG support, epilepsy/seizure management, and medication administration.

• Daily Living: Meal preparation, light housekeeping, and laundry.

• Community Engagement: Transport to appointments, shopping, and social outings to promote a fulfilling life.

• Documentation: Accurate record-keeping and reporting of client concerns to Care Designers.

Availability: We are specifically looking for morning shift although day time, evenings availability are encouraged to apply.

Who We Are Looking For

We need reliable, proactive professionals who are comfortable working in diverse home environments.

• Coachable & Reliable: A self-led leader who takes responsibility for their success.

• Strong Communicator: Fluent in English with excellent documentation habits.

• Mobile: A valid driver’s licence and reliable vehicle (highly regarded).

• Complex Care Ready: Comfortable with manual handling, behavioral presentations, or smoking environments when required.

Highly Regarded Experience

• Progressive neurological conditions (e.g., MND).

• Bowel care and complex disability support.

• Dementia, mental health, or psychosocial disability experience.

Mandatory Requirements

To be considered, you must possess:

• Minimum Cert III in Individual Support, Ageing, Disability, or Community Services (or extensive industry experience).

• NDIS Worker Screening Check & NDIS Worker Orientation Module.

• National Police Check (Aged Care/Vulnerable Persons).

• Working With Children Check (WWCC).

• Current First Aid & CPR.

• Australian Working Rights.