Support Worker - Community - Armidale

Claro; Australia; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Paid induction and training

Travel between client shifts

Flexible scheduling

Support from clinical team

Employee referral bonus AUD 300

Job summary

Claro Disability Services in Australia is seeking caring support workers to assist clients with complex needs across daily activities, mobility, and community engagement.

You will work with families and a clinical team to tailor person-centered plans, uphold autonomy, and promote inclusion in every shift.

Qualifications

• Patience and respect toward clients with complex needs.
• Strong communication with clients, families, and clinicians.
• Ability to work as part of a multidisciplinary team.

Responsibilities

• Engage with clients to understand goals and routines.
• Support participation in social activities and community access.
• Respect consent and promote independence for clients.
• Adapt to changing needs and shifts while maintaining quality.

Skills

Empathy

Communication

Teamwork

Reliability

Flexibility

Education

High school diploma or equivalent

Job description

About Claro Disability Services:

At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.

What makes this role exciting

• You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities.
• Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture.
• You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly.

What you’ll do

• Person-centered planning: Chat with the client (and family/advocates), get the know them and understanding of goals and routines.
• Social time and participation: Bring meaning, fun, and community access aligned with interests.
• Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible.
• Cultural humility: Respect backgrounds, beliefs, and ways of being

Who we’re looking for

• A person-centered, warm, patient, and genuinely caring soul.
• Interest or experience in complex care, disability, and health nuances.
• Great communicator: listens well, reads cues, and adapts to different styles.
• Reliable and professional, with good notetaking and teamwork.
• Flexible and adaptable; comfortable with changing needs and shifts.
• Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.
• Optional but nice: Manual handling, epilepsy management, or disability-support training.

What you’ll get (the good stuff)

• Paid induction and training when you start
• Paid travel between client shifts (minimum distance applies)
• Real-impact, person-centered work that’s meaningful day-to-day.
• Employee referral bonus to the value of $300
• Tailored onboarding for each client and ongoing support from a clinical team.
• Flexible scheduling to fit your life while serving clients well.
• A kind, collaborative team that values your voice and growth.
• Competitive pay and clear paths to deepen your skills and roles.
• A workplace that lives our values every day, in every interaction.
• Employee of the month

We are a values-led organization, we bring energy, act with integrity, nurture and care and we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.

“We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.”

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