Support Worker

Pearl Home Care; Sydney; On-site; AUD 60,000 - 68,000; Full time

Job summary

Pearl Home Care in Sydney's Northern Beaches and North Shore is seeking compassionate and reliable Support Workers to visit clients at home and provide essential physical, emotional and social support.

You will complete shift duties, write progress notes, liaise with families and coordinate care, while upholding our commitment to quality care.

Requirements include Certificate III or traineeship pathway, valid driver's licence with vehicle insurance, and First Aid/CPR; English fluency is essential.

Qualifications

• Certificate III or willingness to undertake a traineeship pathway.
• Valid Driver’s Licence with current vehicle registration and comprehensive insurance.
• Current First Aid and CPR certifications.
• High level of communication and interpersonal skills.
• Proficiency in English is essential; other languages are a plus.

Responsibilities

• Provide hands-on support with personal care, social support and domestic assistance, promoting client independence.
• Liaise with clients’ families to ensure a holistic approach to care.
• Advocate for clients and manage challenging behaviours with professionalism.
• Communicate with the office team and maintain well-coordinated care.

Skills

Communication skills

Interpersonal skills

Reliability

Teamwork

Autonomy

Education

Certificate III in Healthcare or related field

Job description

About the Company

Pearl Home Care is a leading provider of professional, high-quality community care services. We are dedicated to delivering a multifaceted service that empowers our clients to live independently. Our team is built on a foundation of integrity, compassion, and excellence, ensuring that every individual we support receives the highest standard of care.

About the Role

We are seeking compassionate and reliable Support Workers to join our team of community workers visiting home in the Sydney Northern Beaches and North Shore. In this role, you will work cooperatively with clients and stakeholders to provide essential physical, emotional, and social support. You will be responsible for completing shift duties, writing progress notes at the end of the shift, and ensuring your services reflect our commitment to quality care.

Responsibilities

• Provide hands‑on support with personal care, social support and domestic assistance, always supporting the development of the client’s independent living skills within these three main duties.
• Liaise effectively with clients’ families, friends, and significant others to ensure a holistic approach to care.
• Advocate for clients when needed and manage challenging behaviours with professionalism and empathy.
• Communicate with the office team and participate in professional workplace behaviours to ensure our clients’ care remains well coordinated.

Requirements

• Relevant Certificate III or a willingness to undertake a traineeship pathway.
• Valid Driver’s Licence with current vehicle registration and comprehensive insurance.
• Current First Aid and CPR certifications.
• High level of communication and interpersonal skills;
• Proficiency in English is essential; other languages are a plus.
• Proven reliability, resilience, and the ability to work both autonomously and as part of a team.
• Working with Children Check (WWCC) is highly desirable.
• A supportive and inclusive work environment with a strong focus on core values.
• Opportunities for professional development and self‑improvement through traineeship pathways.
• The chance to make a meaningful, positive impact on the lives of local community members.