Support Worker

Suncare Community Services Ltd; Rockhampton Regional; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Flexible shifts

Salary packaging up to $15,900

Travel reimbursement

Branded workwear

EAP

Job summary

Join Suncare Community Services Ltd as a casual Support Worker in the Rockhampton region. You will provide in-home and community support to older Australians, helping them stay independent and connected.

Shifts are casual, with flexibility across Monday to Friday, 8:00am–5:00pm, and you can outline preferred days and hours when applying. The role emphasizes compassionate, reliable service, with training and team support.

Qualifications

• Experience in aged care, disability support, community services or similar.
• Current Australian Driver Licence with access to a reliable vehicle.
• First Aid and CPR certification desirable or willing to obtain.
• National Criminal History Check required or willing to obtain.

Responsibilities

• Provide one-on-one support to customers in their homes and local communities.
• Deliver personalised support in line with individual care plans.
• Assist with personal care, mobility support, and medication reminders.
• Prepare meals and promote healthy nutrition.
• Provide respite support in the home and community.
• Assist with domestic tasks including cleaning, laundry and shopping.
• Support social connection and community participation.
• Help customers attend appointments, activities and outings.

Skills

Compassion

Reliability

Independent worker

Customer service

Education

Certificate III in Individual Support (desirable)

Job description

AtSuncare Community Services, we believe growing older shouldn’t mean giving up the things that make life feel like yours. Every day, our team helps older Queenslanders stay independent, connected and confident in the homes and communities they love.

And we look after our people with that same care.

With over 800 team members and 200 dedicated volunteers across Queensland, we’re building a workplace where you can grow, feel supported and make a meaningful difference, one visit, one smile, one connection at a time.

Why work with us

A team that cares - about you too

At Suncare, we’re proud to be a provider and employer of choice. We offer meaningful roles, flexible work options, and a culture built on respect, inclusion and heart.

Working at Suncare means:

Real support

From your first day, you’ll be backed by a team who genuinely wants you to succeed. We offer training, guidance and the tools you need to feel confident in your role.

Real recognition

You make a difference every day, we make sure you feel it. From shoutouts and milestones to our annual People Awards, your contribution won’t go unnoticed.

Real belonging

We’re committed to creating a workplace where everyone feels welcome, respected and safe to be themselves. We proudly encourage applications from First Nations peoples, the LGBTIQA+ community, people with disability and those from culturally and linguistically diverse backgrounds. Your story matters here.

Where could youmake a difference?

We offer a wide range of roles - across the community, in our hubs, and in our support teams.

Whether you’re looking to step into a role in:

• Care & support work
• Nursing or allied health
• Customer or care coordination
• Scheduling or Team Leadership
• People & Culture, IT, Finance or Admin

...there's a place for you at Suncare.

You don't need to tick every box - we value the right attitude and willingness to learn.

Ready to join us?

Looking to make a difference and be part of a team that helps people live well, their way? Explore our current career opportunities.

Support Worker

• Direct Care
• Support Workers
• Rockhampton
• Casual

9/10/2026

• Not-for-Profit Salary Packaging - Increase your take-home pay with up to $15,900
• Flexible casual options with genuine work-life balance & supportive team culture

Why You'll Love Working at Suncare

Getting older can mean giving up a lot, your home, your routine, your sense of independence. We don't think it should.

At Suncare, we’re passionate about helping older Australians continue living the life they love, in the place they love most, their own home.

With more than 800 team members and 200 volunteers across Queensland, we're known for delivering care that's personal, local and built on genuine relationships.

Whether it's helping with daily tasks, supporting someone to stay connected to their community, or simply sharing a cuppa and a chat, we make every moment matter.

We believe the same level of care should extend to our people. That's why we invest in creating a supportive, rewarding workplace where you feel valued, connected and empowered to make a real difference.

Here’s What You Can Expect

• Comprehensive induction, buddy shifts and ongoing support
• Clear career pathways and opportunities for professional development
• Not-for-profit salary packaging benefits of up to $15,900 per year
• Travel kilometre reimbursement
• Branded workwear provided
• Employee referral rewards – because great people know great people
• Fitness Passport membership with access to gyms and wellness facilities
• Employee Assistance Program (EAP) for confidential wellbeing support
• QLeave portable long service leave, recognising your commitment to the care sector
• A positive, people-focused culture where your contribution genuinely matters

What You'll Be Doing

As a Support Worker, you'll help older people remain independent, connected and confident in their everyday lives.

You’ll provide one-on-one support to customers in their homes and local communities across the Rockhampton region. This is a casual position, with shifts offered based on customer needs. We welcome applicants with availability across Monday to Friday, 8:00am to 5:00pm, and encourage you to outline your preferred days and hours when applying.

No two days are the same, but every day brings the opportunity to make a meaningful difference.

Your Day May Include:

• Delivering personalised support in line with individual care plans
• Assisting with personal care, mobility support and medication reminders
• Preparing meals and promoting healthy nutrition
• Providing respite support in the home and community
• Assisting with domestic tasks including cleaning, laundry, bed making and shopping
• Supporting social connection and community participation
• Helping customers attend appointments, activities and outings

You'll use your own reliable vehicle to travel between customer homes and assist with transporting customers within the community when required.

You’ll Thrive in This Role If You

• Enjoy building meaningful relationships and getting to know people
• Bring compassion, reliability and respect to every interaction
• Are comfortable working independently while staying connected to your team
• Are passionate about supporting older Australians to live independently and with dignity
• Have experience in aged care, disability support, community services, hospitality, customer service or another people-focused role
• Hold a Certificate III in Individual Support (desirable but not essential)
• Have a current Australian Driver Licence and access to a reliable, insured vehicle
• Hold, or are willing to obtain, First Aid and CPR certification
• Hold, or are willing to obtain, a National Criminal History Check
• Live on the Sunshine Coast or surrounding areas and are willing to travel throughout the region
• Most importantly, you bring a caring attitude and a genuine desire to make a positive impact in people's lives.

Belonging Starts Here

We believe real care starts with real belonging. That means creating a workplace where everyone - no matter their background, culture, or story - feels seen, respected, and safe to be themselves.

We welcome applications from First Nations people, the LGBTIQA+ community, people with disabilities, and those from culturally diverse backgrounds. Your story matters here.

Ready to Make a Difference?

If you're looking for flexible work that fits your lifestyle, offers rewarding connections and allows you to make a genuine difference in your local community, we'd love to hear from you.

Join Suncare and build a career with heart.

We proudly work across the lands of the Gubbi Gubbi (Gub-bee Gub-bee), Turrbal, Yuggera, Darumbal, Butchulla (Batjala) & Taribelang Bunda peoples, and extend our respect to all Aboriginal and Torres Strait Islander peoples and communities. We are committed to creating a culturally safe, inclusive and welcoming workplace for all.

Not quite seeing the right role? Complete our Expression of Interest (EOI) form below and we’ll keep you in mind for future opportunities.

You can still make a big impact. Volunteering is a great way to give back, connect with your community and support others.