Support Worker

Suncare Community Services; Hervey Bay; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Not-for-profit salary packaging up to

Travel kilometre reimbursement

Leave loading

Branded workwear

Employee referral rewards

Fitness Passport

EAP for wellbeing

QLeave long service leave

Job summary

Suncare Community Services is seeking a Support Worker to provide in-home and community-based care in the Hervey Bay region. This role focuses on helping older Australians stay independent and connected, delivering personalised support across local homes and communities.

You will work Monday to Friday, 9am-3:30pm (60 hours per fortnight), with travel between client homes and a driver licence required. Training, support and a values-driven, not-for-profit workplace are offered.

Qualifications

• Empathy and compassionate care for older people.
• Ability to build meaningful relationships.
• Reliable and respectful in all interactions.
• Willingness to work independently while staying connected to the team.

Responsibilities

• Provide one-on-one in-home support based on care plans.
• Assist with personal care, mobility and medication reminders.
• Prepare meals and promote healthy nutrition.
• Support social connection and community participation.
• Assist with domestic tasks such as cleaning and laundry.
• Transport customers within the community when required.

Skills

Empathy

Relational skills

Reliability

Independent working

Communication

Education

Certificate III in Individual Support

Job description

Suncare Community Services – Hervey Bay QLD

Why You'll Love Working at Suncare

Getting older can mean giving up a lot, your home, your routine, your sense of independence. We don't think it should.

At Suncare, we're passionate about helping older Australians continue living the life they love, in the place they love most, their own home.

With more than 800 team members and 300 volunteers across Queensland, we're known for delivering care that's personal, local and built on genuine relationships.

Whether it's helping with daily tasks, supporting someone to stay connected to their community, or simply sharing a cuppa and a chat, we make every moment matter.

We believe the same level of care should extend to our people. That's why we invest in creating a supportive, rewarding workplace where you feel valued, connected and empowered to make a real difference.

Here’s What You Can Expect

• Comprehensive induction, buddy shifts and ongoing support
• Clear career pathways and opportunities for professional development
• Not-for-profit salary packaging benefits of up to $15,900 per year
• Travel kilometre reimbursement
• Leave loading to make your time away even more rewarding
• Branded workwear provided
• Employee referral rewards – because great people know great people
• Fitness Passport membership with access to gyms and wellness facilities
• Employee Assistance Program (EAP) for confidential wellbeing support
• QLeave portable long service leave, recognising your commitment to the care sector
• A positive, people-focused culture where your contribution genuinely matters

What You’ll Be Doing

As a Support Worker, you'll help older people remain independent, connected and confident in their everyday lives.

You’ll provide one-on-one support to customers in their homes and local communities across the Hervey Bay region. While shifts are offered based on customer needs, we're ideally seeking team members who are available to work Monday to Friday, 9am-3:30pm (60 hours per fortnight).

No two days are the same, but every day brings the opportunity to make a meaningful difference.

Your Day May Include:

• Delivering personalised support in line with individual care plans
• Assisting with personal care, mobility support and medication reminders
• Preparing meals and promoting healthy nutrition
• Providing respite support in the home and community
• Assisting with domestic tasks including cleaning, laundry, bed making and shopping
• Supporting social connection and community participation
• Helping customers attend appointments, activities and outings

You’ll use your own reliable vehicle to travel between customer homes and assist with transporting customers within the community when required.

You’ll Thrive in This Role If You

• Enjoy building meaningful relationships and getting to know people
• Bring compassion, reliability and respect to every interaction
• Are comfortable working independently while staying connected to your team
• Are passionate about supporting older Australians to live independently and with dignity
• Have experience in aged care, disability support, community services, hospitality, customer service or another people-focused role
• Hold a Certificate III in Individual Support (desirable but not essential)
• Have a current Australian Driver Licence and access to a reliable, insured vehicle
• Hold, or are willing to obtain, First Aid and CPR certification
• Hold, or are willing to obtain, a National Criminal History Check
• Most importantly, you bring a caring attitude and a genuine desire to make a positive impact in people's lives.

Belonging Starts Here

We believe real care starts with real belonging. That means creating a workplace where everyone - no matter their background, culture, or story - feels seen, respected, and safe to be themselves.

We welcome applications from First Nations people, the LGBTIQA+ community, people with disabilities, and those from culturally diverse backgrounds. Your story matters here.

Ready to Make a Difference?

If you're looking for flexible work that fits your lifestyle, offers rewarding connections and allows you to make a genuine difference in your local community, we'd love to hear from you.

Join Suncare and build a career with heart.

We proudly work across the lands of the Gubbi Gubbi (Gub-bee Gub-bee), Turrbal, Yuggera, Darumbal, Butchulla (Batjala) & Taribelang Bunda peoples, and extend our respect to all Aboriginal and Torres Strait Islander peoples and communities. We are committed to creating a culturally safe, inclusive and welcoming workplace for all.