Support Worker

Point Care Pty Ltd.; Hervey Bay; Hybrid; AUD 55,000 - 65,000; Full time

Job summary

Point Care Pty Ltd. in Hervey Bay, QLD seeks a dedicated disability support worker to assist clients with daily living, provide social engagement, and help implement person-centred care plans.

The role requires Cert III in Disability or equivalent, reliable attendance, strong communication, and a willingness to work across shifts including sleepovers. Immediate availability is essential; driver’s licence is preferred.

Qualifications

• Must have Cert III or equivalent in Disability care.
• Strong communication and interpersonal skills.
• Reliable with a strong work ethic and flexible to shifts.

Responsibilities

• Assisting clients with daily living activities (personal care, meals, light housekeeping).
• Providing social and emotional support and engaging clients in activities.
• Advocating for client needs and supporting individualised care plans.
• Collaborating with the care team to implement care plans.
• Maintaining accurate documentation and records related to client care.
• Adhering to policies, procedures and regulatory requirements.

Skills

Disability care

Communication

Reliability

Education

Certificate III in Disability

Job description

Hervey Bay, Australia | Posted on 09/11/2025

Point Care offers a wide range of disability services. At Point Care it is our pleasure to see people with disability achieve their goals. If you can dream it, we can support you in achieving it. 

Job Description

Point Care is a dedicated to enhancing the lives of people with disabilities.

What You'll Be Doing:

• Assisting clients with daily living activities, such as personal care, meal preparation, and light housekeeping
  
• Providing social and emotional support to clients, engaging them in meaningful activities and outings
  
• Advocating for clients' needs and preferences, ensuring they receive personalised, person-centred care
  
• Collaborating with the broader care team to develop and implement individualised care plans
  
• Maintaining accurate documentation and records related to client care
  
• Adhering to all relevant policies, procedures, and regulatory requirements
  

Requirements

• Immediate availability – must be able to start on Tuesday, November 11
  
• Relevant qualifications in disability support or a related field (minimum Cert III)
  
• Experience working with clients who have challenging behaviours and mental health conditions
  
• Proven reliability – must be committed to scheduled shifts and demonstrate a strong work ethic
  
• Previous experience in a similar role with a demonstrated commitment to person-centred care
  
• Excellent communication and interpersonal skills to build rapport and trust with clients
  
• Strong problem-solving skills and a flexible, adaptable approach
  
• A genuine passion for making a positive difference in people’s lives
  
• A current driver’s licence and access to a reliable vehicle (desirable)
  
• Available shifts include: 0600–1700, 1700–2200 + sleepovers, and 0600–0900.
  
• Access toongoing training and development opportunities.