Support Worker

Ruah; City Of Greater Geraldton; On-site; AUD 51,000 - 73,000; Full time

Benefits offered by this job

Salary from AU$45.28/hour plus super

Flexible casual shifts

Employee Assistance Program

Journey Cover (insurance)

Salary Packaging options

Community involvement opportunities

Job summary

Ruah in Geraldton seeks three Casual Support Workers to join our mental health services. You will provide person-centred, recovery-oriented support and work in a multidisciplinary team to help clients build independence, wellbeing and community connections.

Shifts include day, evening, overnight and weekends. Candidates should have a relevant qualification (Certificate II/III) or related experience, strong communication, and a trauma-informed, strengths-based approach to care.

Qualifications

• Completion of, or progress towards, a relevant qualification (Certificate II/III) and/or relevant work experience and/or lived experience.
• Ability to engage with individuals with varying levels of need and build and maintain professional relationships.
• Ability to work independently and contribute positively to a team environment.
• Ability to model positive behaviours, emotional maturity, coping skills and resilience.
• Good interpersonal and effective communication skills.
• Basic computer skills, including Microsoft Office and client reporting systems.
• Willingness and ability to work within and contribute to Ruah's vision, mission, values and guiding principles.
• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

Responsibilities

• Provide person-centred, recovery-oriented support to people experiencing mental health challenges.
• Assist clients to build independence, wellbeing, strengthen community connections and achieve goals.
• Provide one-on-one support and assist with daily living activities.
• Accompany clients to appointments and maintain client records.
• Contribute to positive outcomes through a trauma-informed and strengths-based approach.

Skills

Communication skills

Interpersonal skills

Teamwork

Microsoft Office

Client reporting

Cultural awareness

Trauma-informed

Resilience

Education

Certificate II/III

Job description

Join Ruah's Geraldton mental health team and support people to build independence, wellbeing and community connection. We are seeking three Casual Support Workers to join our casual pool and work across our mental health services.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

We are seeking three Casual Support Workers to join our Geraldton casual pool and work across our mental health services.

As a Support Worker, you will provide person-centred, recovery-oriented support to people experiencing mental health challenges. Working as part of a multidisciplinary team, you will assist clients to build independence, improve wellbeing, strengthen community connections and achieve their individual goals.

The role includes providing one-on-one support, assisting with daily living activities, supporting community participation, accompanying clients to appointments, maintaining client records and contributing to positive outcomes through a trauma-informed and strengths-based approach.

With day, evening, overnight and weekend shifts available, this is an excellent opportunity for compassionate and adaptable individuals seeking flexible work while making a meaningful difference in their local community.

What we're looking for

The successful applicant will be required to meet the following criteria:

• Completion of, or progress towards, a relevant qualification (Certificate II/III) and/or relevant work experience and/or lived experience
• Ability to engage with individuals with varying levels of need and build and maintain professional relationships
• Ability to work independently and contribute positively to a team environment
• Ability to model positive behaviours, emotional maturity, coping skills and resilience
• Good interpersonal and effective communication skills
• Basic computer skills, including Microsoft Office and client reporting systems
• Willingness and ability to work within and contribute to Ruah's vision, mission, values and guiding principles
• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture

The following criteria are considered desirable:

• Experience working in community services, mental health or other human services settings.
• Understanding of recovery-oriented and trauma-informed practice.
• Experience supporting people with complex needs.

What do we offer?

• A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), with casual hourly rates starting from $45.28 plus superannuation
• Flexible casual employment with day, evening, overnight and weekend shifts available
• Free, independent and confidential access for you and your family to our Employee Assistance Program
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work)
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• Up to $15,900 core packaging
• An additional $2,650 in meal entertainment packaging
• Benefits for salary packaging travel, accommodation, parking fees, education expenses and more
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being part of cultural events to promote and support reconciliation, and much more

Required Compliance Documents

• Current Driver's Licence
• Working with Children Check
• National Police Clearance Certificate
• First Aid Certificate

We are building a workplace where difference is embraced and encouraged - and to do this, weneed people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.