Support Worker

KANDA; Canberra; On-site; AUD 48,000 - 63,000; Part time

Benefits offered by this job

Ongoing training and career pathways

Penalties and super

Job summary

Kanda is seeking compassionate disability support workers in Canberra to provide person-centred, trauma-informed and recovery-focused care. You will support participants in home and community settings, uphold rights and promote independence while maintaining professional boundaries.

Day-to-day duties include personal care, community access, emotional support, PBS planning, and accurate documentation. The role offers opportunities for casual or permanent part-time schedules with ongoing training

Qualifications

• 1+ years' experience in disability support or related community services.
• Understanding of PBS and trauma-informed approaches.
• Ability to follow detailed support plans and routines.
• Strong documentation, reporting and incident-management skills.
• Ability to work independently and mentor newer team members.

Responsibilities

• Provide one-to-one support in home and community, including personal care and daily tasks.
• Assist with community access, social participation, and employment goals.
• Offer emotional support during distress and use regulation strategies.
• Implement PBS plans with clear communication and routines.
• Support medication prompts and health routines as scope allows.
• Maintain shift notes, progress notes and incident documentation.

Skills

Compassionate care

Trauma-informed approach

Positive Behaviour Support

Documentation skills

Mentoring teammates

Job description

• Competitive pay rates from $35 - 46 per hour + penalties and super
• Opportunities for Casual or Permanent Part-time employment
• Ongoing training and career pathways

• Competitive pay rates from $35 - 46 per hour + penalties and super
• Opportunities for Casual or Permanent Part-time employment
• Ongoing training and career pathways

We're looking for a compassionate, reliable and emotionally mature worker who can provide person-centred, trauma-informed and recovery-oriented support while maintaining professional boundaries and promoting the participant's rights, choice, dignity and independence. You'll stay calm, patient and supportive during periods of distress or escalation, and build trust through strong rapport.

Day to day, this may include:

• Providing one-to-one support in the participant's home and community, including personal care, daily routines, appointments and household tasks
• Assisting with community access, social participation, meaningful activities and employment goals
• Providing reassurance and emotional support during periods of distress, including emotional regulation strategies
• Implementing Positive Behaviour Support strategies and individualised support plans, using clear communication, visual supports and predictable routines
• Supporting medication prompts and health routines [adjust to scope], and responding appropriately to changes in presentation
• Building positive, respectful relationships with the participant, their family and their support team, and completing shift notes, progress notes and incident documentation

About you

• 1+ years' experience in disability support, aged care or community services
• Relevant experience supporting participants with complex mental health and psychosocial support needs, intellectual disability or behaviours of concern
• Understanding of Positive Behaviour Support (PBS), person-centred care and trauma-informed approaches
• Ability to follow detailed support plans, maintain routines and support transitions effectively
• Strong documentation, reporting and incident-management skills
• Ability to work independently and mentor newer team members

Why you'll love it:

Your experience will be valued!

Essential requirements

• NDIS Worker Screening Check and a Working with Children Blue Card, or willingness to obtain them
• Current First Aid and CPR certification, or willingness to obtain
• Current Australian driver's licence (minimum P2) and a reliable vehicle
• Rights to work in Australia
• Availability and flexibility to work a variety of shifts across a 7-day roster, including a minimum of two sleepover shifts per fortnight. Common roster: 8am – 4pm, 4pm – 8am (sleepover 10pm – 6am)

Kanda is committed to creating and maintaining a child-safe organisation.

We're dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren't just welcome, they're essential to who we are and what we do.