Support Team Lead - Wyndham Vale

Hireup; Melbourne; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Online training library

Hybrid work options

Support to grow in career

Job summary

Hireup in Wyndham Vale, VIC, is seeking an enthusiastic Support Team Lead to join our mission of delivering high-quality care. The role focuses on face-to-face client support, rostering and training staff, and partnering with families and management to ensure outstanding outcomes.

The ideal candidate has experience leading a team in disability services, strong communication, and a commitment to person-centred care. A flexible approach to shifts, including some home-based work, is available.

Qualifications

• Experience leading a team in the disability support sector.
• Strong understanding of person-centred care and client wellbeing.
• Proven ability to manage rosters, recruit and train staff.
• Ability to liaise with families and Hireup management.
• Good communication and problem-solving skills.

Responsibilities

• Provide face-to-face support to clients with intellectual disabilities.
• Roster, recruit, and train staff.
• Attend meetings with client, family, and Hireup manager.
• Handle admin duties relating to client support.

Skills

Leadership experience

Disability support

Roster management

Staff training

Client communication

Job description

We're Hireup, delivering disability and aged care support as it should be.

Our story.

It started with a family and their challenge to find disability support that worked for them. They needed more and knew that people with disabilities could have more independence, choice, and control in their lives. The Hireup purpose was born, and now we strive to enable the pursuit of a good life for everyone.

What are we looking for?

We're looking for an enthusiastic and reliable Support Team Lead in Wyndham Vale, VIC, to join our mission of setting a new standard for support. Hireup is passionate about making a difference in the lives of people with disabilities and older Australians and is committed to high standards of quality.

Are you an empathetic, experienced, and patient support worker living near Wyndham Vale, VIC, and have a passion for supporting individuals living with disabilities? Are you passionate about providing person-centred care, being pro-active & enjoy working as part of a team? If you're ready to make a positive impact by supporting a client, then this opportunity is calling your name!

Seeking a positive and experienced Support Team Lead with experience as a Disability Support Worker and a willingness to commit to 10 hours of permanent work per week.

Your Key Responsibilities

Provide face-to-face support work – This will be focused on supporting the client with intellectual disability, understanding of ASD/ADHD & ODD (particularly around oppositional defiance disorder) & de-escalation.

Handle rostering, recruiting, and training staff.

Attending meetings with the client, family members, and the Hireup manager.

Any admin duties relating to the clients' support.

Experience required

Disability Sector knowledge – experience working with clients with intellectual disabilities and understanding of ASD/ADHD & ODD.

Recruitment, management, leadership experience, budgeting & liaising with stakeholders

Community access/transport support

Supporting the client with emotional regulation strategies. Comfortable establishing expectations, problem solving, and aiding in conflict management & anxiety.

Must have some experience leading a team

Current Shift Availability

Must be able to commit to one ongoing face-to-face shift each week, either on Tuesdays, Wednesdays, Thursdays or Fridays.

Possibility to be flexible and take on extra hours as a support worker if required.

Mandatory Requirements

NDIS Worker Screening Check

NDIS Worker Orientation Module

Full First Aid

Right to work within Australia

Working with Children Check

Nationally Coordinated Criminal History Check

Reliable car and a full Australian Driver's License

Why should you join?

You'll have the opportunity to join Hireup in a permanent role and further your experience and career goals.

You will get

Pro-rated annual salary with sick leave, holiday pay, and good life days.

The security and support of an employer, with tax, super, and insurance all taken care of by us.

Flexibility to work some shifts from home.

Access to training opportunities through our online training library, Hireup Academy

24/7 Incident response team

Join us in delivering disability support as it should be

Current Hireup Support Workers can earn referral rewards — email *************@hireup.com.au to find out how

People with lived experience of disability are strongly encouraged to apply.

If there are reasonable adjustments we can make to a recruitment process, role, or your work environment to help you shine, or you have a preferred method of contact, let us know via email: *************@hireup.com.au