Support Services Employee - Nth Parramatta | Marian NH

Southern Crosscare Inc; Sydney; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Salary Packaging ($15,900)

Meal & entertainment benefit package

Fitness Passport

Discounted private health insurance

Wellbeing initiatives

Annual leave loading

Ongoing Training and Development

Linkedin Training

Referral Bonus Program

Job summary

Southern Cross Care NSW & ACT is seeking a Support Service Employee to join our housekeeping team at Garran/Ozanam residential aged care. The role covers cleaning, kitchen, and laundry duties, with a focus on friendly service to residents, families, staff and visitors, under limited supervision.

Part-time role (2 days per week) with shift duties in cafe, morning and afternoon tea, food safety, hygiene and general domestic tasks; previous experience valued; join a not-for-profit provider

Qualifications

• Previous experience in a similar role (laundry or cleaning will be highly regarded).
• Genuine compassion, commitment and enthusiasm.
• Ability to work well in a team.
• Ability to manage and prioritise work tasks in a timely manner.
• Empathy towards the elderly and respectful of their needs.

Responsibilities

• Deliver friendly, professional, and attentive service to all customers, including residents, families, staff, and community visitors.
• Engage respectfully with older adults, understanding their unique preferences and needs.
• Ensure all fellow staff are committed to serving quality food and courteous service to our residents.
• Follow all food safety, hygiene, and infection control standards.
• Assist with full range of domestic duties including cleaning, kitchen and food preparation.
• Be responsible for the general cleanliness of the kitchen, including all appliances, storage areas, work benches and floors.
• Performing laundry duties to support the smooth running of the facility.
• Ad hoc duties in and around the facility, supporting the residents and staff

Skills

Compassion

Teamwork

Prioritisation

Empathy

Food safety

Job description

North Parramatta | Marian NH| - Part-time, currently required 2 days per week.

Make a difference every day

At Southern Cross Care, we have a proud history of delivering exceptional care that empowers older Australians to live life to the fullest. As a not-for-profit aged care provider, we reinvest in what truly matters, creating outstanding experiences for our clients and supporting our dedicated frontline team to make it happen every day.

We are seeking an experienced Support Service Employee to join our housekeeping team at a residential aged care facility in Garran | Ozanam.

About the role

The Support Service Employee – Cleaning, Kitchen, Laundry (Grade 1) is responsible for working under limited supervision and providing general assistance to higher grade employees in the full range of domestic duties.

The position is accountable and responsible in ensuring compliance with SCC policies and procedures, relevant standards, relevant legislation and accepted industry practices.

This role will join our team on a Full-Time basis. Mainly assisting in the cafe and with morning tea and afternoon tea, ensuring all fellow staff are committed to serving quality food and courteous service to our residents. This role will also be responsible for duties in the kitchen, laundry and housekeeping/cleaning.

What you’ll be doing

Deliver friendly, professional, and attentive service to all customers, including residents, families, staff, and community visitors.

Engage respectfully with older adults, understanding their unique preferences and needs.

Ensure all fellow staff are committed to serving quality food and courteous service to our residents.

Follow all food safety, hygiene, and infection control standards.

Assist with full range of domestic duties including cleaning, kitchen and food preparation

Be responsible for the general cleanliness of the kitchen, including all appliances, storage areas, work benches and floors

Performing laundry duties to support the smooth running of the facility.

Ad hoc duties in and around the facility, supporting the residents and staff

What you’ll bring

Previous experience in a similar role (laundry or cleaning will be highly regarded)

Genuine compassion, commitment and enthusiasm

Ability to work well in a team

Ability to manage and prioritise work tasks in a timely manner

Empathy towards the elderly and respectful of their needs

What’s in it for you?

• Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
• Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
• Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
• Discounted private health insurance
• Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
• Annual leave loading
• Ongoing Training and Development
• Linkedin Training - SCC's Senior Leaders and Support Office teamscan access adigital library of over 6000courses
• Referral Bonus Program

About Southern Cross Care (NSW & ACT)

At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose-led, not-for-profit organisation empowering older people to ‘live life to the full’. We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care.

Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.

SCC is an equal opportunity employer.

Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority.

All employment is decided based on qualifications, merit, and business need.

We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply.