Support Officer Parole Board Secretariat

Queensland Government; Brisbane; Presencial; AUD 52 000 - 76 000; Tempo integral

Resumo da oferta

The Queensland Government is seeking a Support Officer for the Parole Board Secretariat in Brisbane. You will provide administrative support to your supervisor and staff, maintaining efficient processes and secure handling of board files.

You will navigate electronic recording systems, assist with IOMS data, handle procurement and financial processing, and liaise with internal and external stakeholders to support Secretariat activities while safeguarding confidentiality.

Qualificações

• Experience providing administrative support in a professional environment.
• Ability to manage records securely and maintain confidentiality.
• Proven ability to liaise with internal/external stakeholders.

Responsabilidades

• Provide administrative support to supervisor and staff and maintain processes.
• Navigate agency electronic recording systems and databases.
• Maintain facilities and equipment, and audit electronic registers.
• Support data input and accuracy of statistics in IOMS.
• Ensure security of board files and access control by staff and approved agencies.
• Prepare, update and manage parole board files; handle general duties as required.
• Prioritise own workflow in line with staff needs and deadlines.
• Answer general telephone enquiries and liaise with stakeholders as required.
• Assist with Secretariat correspondence and procurement/financial processing.

Conhecimentos

Data entry

Record keeping

Admin support

Stakeholder liaison

Budget & procurement support

Confidentiality & security

Workflow management

Ferramentas

IOMS

Electronic records systems

Descrição da oferta de emprego

The Support Officer, Parole Board Secretariat is required to provide administrative support to their supervisor and other staff and maintain administrative processes within the Parole Board Queensland Secretariat (the Secretariat) to ensure that an efficient and effective service is provided to the Board.

The key responsibilities of a support officer are:

• Utilise and navigate the Agency electronic recording systems and databases as required;
• Maintain facilities and equipment, including performing audits and maintenance of electronic registers;
• Assist with monitoring and maintaining the Integrated Offender Management System (IOMS) to ensure accurate statistics and data are available;
• Provide data input support for staff as required;
• Ensure the security of Board files and appropriate access to the files by relevant staff and approved external agencies;
• Prepare, maintain, update and manage parole board files;
• Carry out all administrative duties as requested;
• Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers;
• Answer general telephone enquiries;
• When required liaise with internal and external stakeholders in relation to Secretariat activities;
• Provide support to other staff on administrative issues and assist with the preparation of all associated Secretariat correspondence;
• Comply with and provide input to administrative processes and systems that ensure the security and confidentiality of Board information and offender files; and
• When required undertake procurement and financial processing duties and any other associated budget, human resources and general administrative support for the Secretariat as required.

This work is licensed under a Creative Commons Attribution 3.0 Australia License.