Financial Counsellor

Lifetime Support Authority of South Australia; Adelaide; On-site; AUD 92,000 - 112,000; Full time

Benefits offered by this job

Flexible working arrangements

Professional development

Salary sacrifice benefits

Job summary

Legal Services Commission of South Australia is seeking a compassionate Financial Counsellor to provide information, advice and practical support to clients, with a focus on those experiencing domestic, family and sexual violence.

You will assess financial circumstances, develop tailored strategies, and help clients achieve financial recovery and independence in collaboration with legal and social care teams.

Qualifications

• Diploma of Financial Counselling required for membership eligibility with SAFCA.
• Experience providing financial counselling to vulnerable clients in legal settings, especially those affected by domestic or family violence.
• Ability to communicate complex financial information clearly and empathetically.

Responsibilities

• Assess clients’ financial circumstances and develop tailored strategies for recovery and stability.
• Collaborate with legal, social work and external stakeholders to deliver trauma‑informed services.
• Contribute to service reporting, policy development and continuous improvement.
• Educate and inform clients to improve access to justice and financial wellbeing.

Skills

Financial counselling

Trauma-informed practice

Client assessment

Advocacy

Interagency collaboration

Microsoft Office

Education

Diploma of Financial Counselling

Tools

Electronic records management

Job description

Job status:

Term Contract

Open to everyone

01/11/2026 at 11:59 PM

About the Role
We are seeking a compassionate and client-focused Financial Counsellor toprovide information, advice and practical support to Legal Services Commissionof South Australia clients, with a particular focus on people experiencingdomestic, family and sexual violence.

In this role, you will assess clients’ financial circumstances, developtailored strategies to address financial difficulties, and support theirfinancial recovery, independence and long-term stability. Workingcollaboratively with legal and social work teams, as well as externalstakeholders, you will deliver integrated, holistic and trauma-informedservices that recognise the impact of trauma, prioritise safety, build trustand empower clients to make informed decisions about their financial wellbeing.

You will play an important role in improving access to justice byaddressing financial barriers that can affect clients’ safety, stability andability to access legal and support services. Through a collaborative,client-centred approach, you will help ensure clients receive responsive,accessible and practical support that recognises their individual circumstancesand needs.

You will also contribute to community education, strengthen partnershipswith legal and non-legal service providers, identify emerging community needs,and assist with service reporting, policy development and continuousimprovement.

This is a rewarding opportunity to make a meaningful difference in thelives of people experiencing financial hardship and disadvantage, whilecontributing to the Legal Services Commission’s vision of a society where allSouth Australians have access to quality legal assistance and fair justiceoutcomes. You will be part of a supportive, inclusive and purpose-drivenorganisation that values service, professionalism, trust, respect andcollaboration.

About you

You are an experiencedFinancial Counsellor who is passionate about supporting vulnerable clients. Youare skilled in undertaking client assessments, providing practical financialcounselling and advocacy, and working collaboratively with legal, social work,housing and support services to achieve positive outcomes. You are alsoconfident using a range of digital systems and technologies, with strongproficiency in Microsoft Office, email correspondence and electronic recordsmanagement systems.

You must have:

• Diploma of Financial Counselling which gives eligibility for membership with the South Australian Financial Counselling Association (SAFCA).

You will demonstrate:

• Experience in providing financial counselling to vulnerable clients in a legal setting, in particular with people experiencing domestic, family and sexual violence.
• The ability to communicate complex financial information in plain language, with empathy and sensitivity to the needs of clients.
• Strong skills in identifying financial issues and delivering practical, sustainable solutions through assessment, counselling, advocacy and support.
• The ability to build positive working relationships and collaborate effectively with internal teams and external agencies through a range of communication channels, including electronic systems, telephone and face-to-face interactions.
• A commitment to ongoing professional development and maintaining current knowledge and best practice within the financial counselling sector.
• Well-developed organisational skills, with the ability to manage competing priorities, meet deadlines and perform effectively in a fast-paced environment.

Salary Range
Appointment will be made basedon your experience at either the ASO5 or ASO6 classification.

• ASO5 $92,122 – $102,456 pro rata plus 12% superannuation and leave loading.
• ASO6 $105,747 – $111,854 pro rata plus 12% superannuation and leave loading.

As a not-for-profit organisation, Legal Services is able to offer its employees attractive salary sacrifice arrangements, including up to $15,900 pre-tax Fringe Benefit Tax (FBT) year for general living expenses.

Position Status

12 month contract available at theASO5 or ASO6 classification level.

We provide a range of financial and non-financial benefits to our employees that include:

• The opportunity to work alongside passionate and dedicated colleagues in a supportive workplace that is concerned about employee well-being.
• Generous salary sacrifice benefits through Smart Salary (as outlined above).
• Flexible working arrangements.
• Payment of relevant Professional memberships.
• Support for employees and their family through our inclusive Employee Assistance Program.
• Supported training and development opportunities in areas including working with vulnerable clients, cultural sensitivity and trauma informed practice.
• Access to a comprehensive in-house legal Continuing Professional Development (CPD) program.
• Contemporary workplace accommodation.
• Career development opportunities within the team and the organisation.
• Payment of employment screening checks.
• Access to Fitness Passport: a workplace health and fitness program that give you and your family access to wide choice of gyms and pools across South Australia.

Should you require any further information please directyour query to Senior Lawyer and Team Leader, Programs - Legal Information andAdvice, Mikaela Murray on 08 8111 5372.

We welcome applications from everyone. We are an inclusive employer, and support diversity and inclusion by recognising our staff for their unique qualities, ideas, and insights.

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.