Support Officer (Civil)

Clarence Valley Council; Maclean; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible time

Fitness Passport

Leadership programs

Employee Assistance Program (EAP)

Long service leave

Job summary

Clarence Valley Council is seeking a Support Officer (Civil) to provide administrative and coordination support to the Civil Services teams. Based at South Grafton or Maclean, you will manage invoices, works orders, internal accounts, and schedules while coordinating with field operations and the office.

You will liaise across sections, respond to public enquiries, and ensure records and rosters are up to date, while complying with WHS guidelines and procedural requirements.

Qualifications

• Certificate III in Administrative Studies or equivalent experience.
• Demonstrated record-keeping/admin experience.
• Current Class C Driver’s Licence.

Responsibilities

• Process invoices and generate works orders.
• Manage internal accounts and coordinate schedules of works.
• Monitor Live Traffic updates and keep customer service rosters current.

Skills

Time management

Communication

Administration

Education

Certificate III in Administrative Studies

Tools

MS Office

Job description

Our goal is simple. We want Clarence Valley to be a community full of opportunity. We know that starts with our people.

Located in the heart of the Northern Rivers, the Clarence Valley is a special place to call home. With over 100km of stunning beaches, national parks and 60 unique towns and villages to enjoy, we’ve got a massive backyard to look after.

As one of the region’s largest employers, we provide the job security and career opportunities of a large organisation, with the warmth and connection of a local team.

We’re currently working on some big plans to make the Valley even better by 2036, and we need people who are ready to roll up their sleeves and be a part of something truly important.

Your opportunity

Join our Works and Civil directorate as a Support Officer (Civil), providing vital administrative and coordination support to our Civil Services teams. Based at South Grafton or Maclean, you'll process invoices and generate works orders, manage internal accounts, coordinate schedules of works, monitor Live Traffic updates, and keep customer service rosters current. You'll be the link between field operations and the office — checking records, responding to public enquiries, and keeping supervisors informed on operational issues.

The successful applicant will have strong time management skills, can adjust to changing priorities and is able to use their initiative whilst keeping within procedural guidelines and ensuring activities comply with all WHS requirements.

This role suits someone with strong administrative and organisational skills, confidence using technology and systems to work efficiently, and the ability to liaise clearly across multiple sections of Council, and demonstrated record‑keeping/admin experience are essential.

What you’ll bring

To thrive in this role, you’ll bring:

• A Certificate III in Administrative Studies (or equivalent experience)
• Demonstrated record-keeping/admin experience A current Class C Driver’s Licence
• A willingness to build positive relationships with internal and external partners, and demonstrate our STRIVE values (Service, Teamwork, Respect, Integrity, Vision and Excellence) in everything you do.

Applications close at 11:30pm Tuesday 17 November 2026.

Other important information

All successful candidates will be required to undertake a drug and alcohol screening and a pre-employment medical check may be required.

This position is located at Council's Rushforth Road Works Depot or Maclean Office, however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.

At Clarence Valley Council, we believe our diversity is our strength. We strongly encourage applications from First Nations people, veterans, and individuals of all backgrounds and abilities.

Why our team chooses Clarence Valley Council

• See the tangible results of your efforts in the streets, parks and infrastructure used by you and your loved ones every day.
• We invest in your potential through leadership programs, internal secondments and specialised training to keep your career moving forward.
• We empower you to lead a fulfilling life where family comes first - backed by a culture that genuinely respects your time.
• We believe you shouldn’t have to choose between an impactful career and a relaxed, coastal lifestyle. That’s why we provide plenty of rewarding benefits so you can enjoy work and play in equal measure.

You’ll also be rewarded with a range of benefits

• Our popular flex time offering gives you more time to spend with the people who matter most.
• Our Fitness Passport program provides discounted gym and pool access, not just for you, but for your entire household.
• Leadership programs, study assistance, internal secondments and on-the-job training to invest in your potential.
• Your wellbeing is always a priority - we have a zero-harm commitment, and you can access 24/7 confidential support through our Employee Assistance Program (EAP).
• Long service leave after 5 years employment.

All applications must be lodged online via Council's website www.clarence.nsw.gov.au