Support Officer

Akyra Strategy & Development; City of Brisbane; Presencial; AUD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Public transport nearby

Descripción de la vacante

Akyra Strategy & Development is partnering with a respected financial services organisation to recruit a Support Officer in Brisbane. This role links brokers, clients and internal teams to resolve enquiries, coordinate documentation and keep funding information moving smoothly across the business.

We value attitude, reliability and the ability to learn. You’ll be supported to grow in a collaborative team, with an emphasis on providing a great client experience and building long-term career in

Formación

• Strong emotional intelligence with excellent people skills.
• Genuine care for delivering a great client experience.
• Ability to take ownership and see tasks through to completion.
• Demonstrated problem-solving ability and calm under pressure.

Responsabilidades

• Act as the link between brokers, clients and internal teams to resolve enquiries.
• Coordinate documentation and prepare funding information.
• Keep processes moving smoothly across the business.
• Support a long-term career path in financial services with initiative and accountability.

Conocimientos

Emotional intelligence

Communication

Ownership

Problem solving

Teamwork

Reliability

Willingness to learn

Educación

Business or finance qualification

Descripción del empleo

Looking for a role where attitude matters more than experience?

Akyra Strategy & Development is proud to be partnering with a highly regarded financial services organisation to recruit a Support Officer. This is an excellent opportunity to join a growing business that values customer service, teamwork and professional development, offering the chance to build a long-term career within the financial services industry.

We're not looking for someone to simply process transactions. We're looking for a person who enjoys building relationships, takes ownership of their work and finds satisfaction in helping things run smoothly from start to finish.

If you're seeking a long-term career in financial services and want to join a supportive, collaborative team, we'd love to hear from you.

About the Role

As a Support Officer, you'll be the link between our brokers, clients and internal teams, helping resolve enquiries, coordinate documentation, prepare funding information and keep things moving smoothly across the business.

This is an excellent opportunity for someone looking to build a long-term career in financial services. We can teach the technical side of premium funding. What we're really looking for are the personal qualities that can't be taught.

What We're Looking For

• Have strong emotional intelligence and communicate well with people from all walks of life.
• Genuinely care about helping others and delivering a great experience.
• Ask questions, think critically and look beyond the obvious.
• Take ownership of your work and follow things through to completion.
• Stay calm under pressure and enjoy solving problems.
• Work well with others and contribute positively to team culture.
• Are reliable, professional and willing to learn.
• Take pride in getting the details right.

Experience

We're open to a variety of backgrounds including administration, customer service, financial services, banking, insurance, retail leadership or office support.

A qualification in business, administration, finance or a related field is advantageous but not essential.

Why Join?

• Supportive and collaborative team culture.
• Genuine opportunity to learn and grow.
• Exposure to the financial services industry.
• Variety in your day and meaningful work.
• A business that values initiative, accountability and customer service.
• Modern office location at Eight Mile Plains, short walk to public transport.

The Person Who Will Succeed Here

You're the type of person who notices when something doesn't quite seems right and investigates. You enjoy helping people, communicate with empathy, and take ownership rather than passing problems on. You want a role where you can learn, contribute and build a career, not just process paperwork.