Support Medical Secretary - Digestive Emergency Surgical Care Group

Liverpool University Hospitals Nhs Foundation Trust; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

Merrylands Foot Locker in Merrylands is seeking an Assistant Manager to lead the team and drive excellent customer service. You will coach staff, manage daily operations and uphold retail standards across sales, merchandising and guest experiences.

Join a dynamic, fast-paced environment in Sydney, where flexible hours including nights and weekends are common. You will collaborate with leadership to achieve sales goals and foster an inclusive team culture.

Qualifications

• Demonstrated leadership with at least 1 year in customer-facing sales.
• Confident in engaging customers to deliver elevated service.
• Able to work flexible hours including nights, weekends, holidays.
• Strong ethics, integrity and trust.

Responsibilities

• Coach and motivate the team to deliver exceptional customer service.
• Ensure high customer satisfaction by knowing products and collaborating with colleagues.
• Deliver sales targets, customer experience, merchandising and operations.
• Bridge between customers, sales associates and store leadership.
• Learn and share product knowledge and trends with customers.
• Maintain awareness of product knowledge and trends.
• Contribute to a positive, inclusive work environment.

Skills

Leadership

Customer service

Team motivation

Sales goals

Adaptability

Coaching

Job description

Assistant Manager - Merrylands

2160 Merrylands Foot Locker

Job Description

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

• Demonstrated leadership ability with at least 1 year of experience in a customer‑facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays