Support Coordinator - Stronger Ground Central

Ruah; Fremantle; On-site; AUD 92,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

Parental leave

Leave entitlement

Employee Assistance Program

Journey Cover insurance

Professional development

Community involvement

Job summary

Ruah is seeking a dedicated Support Coordinator to deliver psychosocial recovery support across the Perth metro area. You will work with Peer Recovery Workers and external providers to help clients achieve goals and strengthen wellbeing.

This full-time, 12-month maximum-term contract requires travel across the Perth region and a person-centred, collaborative approach for clients with complex needs. Attractive entitlements and development opportunities are on offer.

Qualifications

• A qualification in community services, mental health, social work or a related discipline
• Equivalent experience and/or lived experience in the sector
• Experience building effective relationships with people who have varying levels of need
• The ability to work independently and contribute positively to a team environment
• Strong communication and interpersonal skills
• Emotional maturity, resilience and sound judgement
• Competency using Microsoft Office and client reporting systems
• A commitment to Ruah's values and trauma-informed practice
• Knowledge and understanding of diversity, inclusion and Aboriginal culture

Responsibilities

• Coordinating and delivering person-centred recovery support
• Developing recovery plans aligned with client goals
• Advocating for clients and connecting them with relevant services
• Building strong relationships with clients, families and stakeholders
• Supporting positive mental health, social inclusion and quality of life outcomes

Skills

Communication skills

Relationship building

Independent work

Interpersonal skills

Microsoft Office

Trauma-informed practice

Education

Community services / mental health / social work degree or equivalent experience

Tools

Client reporting systems

Job description

Make a lasting difference in the lives of people experiencing mental health challenges. As a Support Coordinator with Stronger Ground, you'll empower individuals to achieve their recovery goals, strengthen their wellbeing and build meaningful connections within their communities.

This full-time, 12-month opportunity offers the chance to join a passionate multidisciplinary team delivering trauma-informed, recovery-focused support across Perth. If you're looking for a rewarding role where you can see the impact of your work every day while helping people build independence, confidence and hope for the future, we'd love to hear from you.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

About the Role

As a Support Coordinator with Stronger Ground, you'll provide psychosocial support to people experiencing complex mental health challenges across the Perth metropolitan area.

Working alongside Peer Recovery Workers, Support Workers and external service providers, you'll help people achieve their goals, strengthen their wellbeing and connect with the services and communities that support their recovery.

Key responsibilities include:

• Coordinating and delivering person-centred recovery support
• Developing recovery plans aligned with client goals
• Advocating for clients and connecting them with relevant services
• Building strong relationships with clients, families and stakeholders
• Supporting positive mental health, social inclusion and quality of life outcomes

This outreach-based role requires regular travel across the Perth metropolitan area to meet clients in community settings and a collaborative, person-centred approach to supporting people with complex needs.

The role is a full-time, 12-month Maximum-Term Contract, working 38 hours per week, Monday to Friday, generally between 8:00am and 5:00pm, with occasional weekend and public holiday work by arrangement.

What we’re looking for

The successful applicant will be required to meet the following criteria:

• A qualification in community services, mental health, social work or a related discipline, or equivalent experience and/or lived experience in the sector
• Experience building effective relationships with people who have varying levels of need
• The ability to work independently and contribute positively to a team environment
• Strong communication and interpersonal skills
• Emotional maturity, resilience and sound judgement
• Competency using Microsoft Office and client reporting systems
• A commitment to Ruah's values and trauma-informed practice
• Knowledge and understanding of diversity, inclusion and Aboriginal culture

Required Compliance Documents:

• Current drivers’ licence
• Working with Children Check
• National Police Certificate
• International Criminal Check, if applicable
• Current First Aid Certificate

What we offer

• A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), commencing at $92,286.48 + Super
• An opportunity to work with a passionate and highly skilled team in the sought after location of Fremantle.
• 5 weeks annual leave with 17.5% leave loading.
• 16 weeks paid parental leave, with flex to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
• Salary packaging up to $15,900.
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• An extensive learning and development program.
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much much more!

Closing date for applications: 5pm, COB Friday 30 October 2026.

For further information please contact Sheila Jay, Team Lead for Stronger Ground Central, on [e-mail]

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.

Everyone is welcome. Everyone belongs.