NDIS Employment Coach

Help Enterprises; Toowoomba Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Salary sacrifice up to $15,900

Meal & entertainment expense allowance

Service Award Program

EAP - Free counselling

Employee benefits

Job summary

Help Enterprises is seeking a motivated casual Youth Employment Assistant to support participants and school leavers under the NDIS. The role focuses on one-to-one service, building capacity toward employment, and collaborating with diverse stakeholders in Toowoomba.

You will create individual support plans, run job readiness activities, and help participants progress toward sustainable employment while maintaining data and complying with NDIA guidelines.

Qualifications

• Ability to work autonomously and take initiative.
• Proactive problem solving and resilience when managing complex situations.
• Strong customer service, networking and stakeholder engagement capabilities.
• Current First Aid and CPR certification or willingness to obtain before starting.
• Own reliable vehicle and current comprehensive insurance.

Responsibilities

• Build professional relationships with participants at different employment stages.
• Provide a supportive environment to help participants with disability reach employment goals.
• Create individual support and a 12-week employment journey plan.
• Identify opportunities for participants, including work experience activities.
• Facilitate individual and group activities to build job readiness and confidence.
• Ensure compliance with organisational policies and NDIA guidelines.
• Maintain data integrity and manage workload to meet deadlines.

Skills

Autonomy

Proactive

Resilience

First Aid/CPR

Reliable vehicle

Vocational support

Facilitating activities

Customer service

Networking

Stakeholder engagement

Job description

We are seeking a motivated, innovative & proactive individual to join our Youth Employment Assistance team on a Casual basis. This position will assist participants and school leavers to achieve their employment goals and social inclusion under the National Disability Insurance Scheme (NDIS) through one to one servicing with a key focus towards building capacity towards employment. They will require strong networking, organisational and communication skills to create successful relationships amongst a variety of stakeholders. These stakeholders may include but are not limited to school leavers, current participants, educators, internal and external stakeholders, parents, carers and advocates.

Your key responsibilities are:

• Build a professional relationship with participantsat differing stages in their employment journey
• Provide a positive and supportive environment for people with disability to assist them with reaching their goals of finding and sustaining employment
• Creating an individual support plan and a 12 week plan that outlines the participants journey towards finding and keeping a job
• Create and seek opportunities that enables an individual to reach their own potential as a valued member of their community in line with their NDIS goals, inclusive of work experience activities.
• Facilitate individual and group activities, using a variety of enabling styles including but not limited to job readiness skills, volunteering / work experience, and confidence building
• Ensure efficiency and compliance with administrative processes in line with organisational policies, procedures, legislative requirements and guidelines from the National Disability Insurance Agency
• Maintain data integrity and efficiently manage workload; prioritising tasks and ensuring all work is completed within designated time frames

This is a casual position based at: Toowoomba

About You:

Your goal is to deliver quality person-centered support, bringing to the job your passion for assisting individuals with a disability on their individual employment journey. To be successful in this role, we are looking for an individual who has the following:

• The ability to work autonomously and be self motivated
• To be proactive, showing initiative and problem-solving skills
• Resilience and patient, with the ability to work with complex behaviours
• Current First Aid and CPR Certificate – or willing to obtain prior to start with Help
• A reliable vehicle with current comprehensive car insurance
• Demonstrated ability to provide vocational support to participants who live with disability, delivering a service that enables them to build their capacity and work toward meeting their employment goals
• Experience in facilitating individual and group educational activities
• High level of customer service skills, networking and stakeholder engagement skills

What’s in it for you?

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team, we’re committed to looking after you, by offering some great benefits including:

• Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability.

About Us:

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

Applications close:Applications will be assessed as they are received

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.

If you would like to learn more about working for us or what we do, we encourage you to visit www.help.org.au or follow us on LinkedIn

We are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.