SUPPORT AT HOME - Senior Clinical Care Partner

BallyCara; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Wellness Day

Fitness allowance

Two days study leave annually

Not-for-profit salary packaging

Employee discounts

Job summary

BallyCara is seeking an experienced Senior Clinical Care Partner to lead the Support at Home program in the Brisbane area. You will guide a multidisciplinary team, ensure safe, person-centred care, and uphold clinical governance while developing others.

The role is primarily leadership-focused with occasional direct client support to ensure continuity of care. You will report to Integrated Community Manager and collaborate across teams to improve outcomes for older Australians.

Qualifications

• Registered Nurse with AHPRA registration and current licensure.
• Demonstrated experience in community aged care, home care or Support at Home.
• Strong understanding of the Support at Home Program, including care management and funding arrangements.
• Knowledge of Strengthened Aged Care Quality Standards and relevant legislation.
• Experience leading, coaching and mentoring teams in clinical settings.
• Ability to balance clinical needs with client choice and service sustainability.

Responsibilities

• Provide clinical leadership, oversight, governance and team development across Support at Home.
• Support complex assessments, care planning, referrals and decisions.
• Identify clinical risks and promote safe evidence-based practice.
• Coach, mentor and support Care Partners and colleagues.
• Champion clinical governance and quality documentation.
• Build trusted relationships with clients, families and multidisciplinary teams.

Skills

AHPRA Registered Nurse

Community aged care

Support at Home Program

Clinical governance

Leadership

Team coaching

Care coordination

Strong communication

Education

Nursing degree

Job description

Introduction

We're looking for an experienced Senior Clinical Care Partner who understands the complexities of community aged care, thrives on developing others and is passionate about delivering exceptional outcomes through the Support at Home Program.

At BallyCara, we believe growing older shouldn't mean giving up independence, choice or the things that make life meaningful and behind every great care experience is someone who knows how to bring clinical expertise, compassion and strong leadership together.

This isn't a traditional clinical management role. We are looking for someone who has both clinical and Support at Home experience. Do you enjoy leading people, solving complex challenges and making a difference in the lives of older people, this could be the career move you've been waiting for.

It's an opportunity to influence clinical practice, guide a dedicated team and help shape the delivery of safe, responsive and genuinely person-centred care.

For over 40 years, BallyCara has been supporting older Australians to live healthy, happy and fulfilling lives.

We're an established, not-for-profit organisation with a strong focus on positive ageing, wellness and meaningful relationships.

Our approach is guided by our SONA® philosophy, inspired by the Gaelic word for happiness, and our commitment to Inspiring Healthy and Happy Living.

We believe great care begins with great relationships, and that includes the relationships we build with our people.

When you join BallyCara, you're not simply taking on another position. You're becoming part of our BallyBunch, where your expertise is respected, your ideas matter and your contribution makes a genuine difference.

Description

Why this role is worth a closer look

Your clinical expertise in Support at Home deserves to make an impact.

• Lead with purpose: Influence the quality and safety of care delivered in clients' homes.
• Make an impact: Provide clinical guidance on complex care decisions and service improvements.
• Develop others: Coach and mentor Care Partners, building confidence and capability.
• Shape the future: Strengthen our Support at Home services and adapt to changing aged care requirements.
• Enjoy autonomy: Take ownership while working within a supportive, collaborative team.
• Find your balance: Enjoy a full-time, Monday-to-Friday role based at our Kippa-Ring office.

This is a role for someone who wants to lead care, not simply manage a caseload.

Your role - Clinical expertise meets meaningful leadership

Reporting to our Integrated Community Manager, you'll be BallyCara's senior clinical resource, supporting safe, high-quality and coordinated Support at Home services.

Working alongside Care Partners, nurses, allied health professionals and stakeholders, you'll provide clinical leadership, oversight, governance and team development.

This is primarily a leadership role, not a full client caseload position, although occasional direct client support may be required to ensure continuity of care.

Here's where you'll make your mark:

Clinical leadership

• Provide clinical guidance and oversight across Support at Home.
• Support complex assessments, care planning, referrals and decisions.
• Identify clinical risks and promote safe, evidence-based practice.
• Keep care person-centred and responsive to changing needs.

Team development

• Coach, mentor and support Care Partners and colleagues.
• Share clinical knowledge and build team capability.
• Promote collaboration, accountability and continuous improvement.

Quality and governance

• Champion clinical governance and quality documentation.
• Support compliance with aged care legislation, Quality Standards and Support at Home requirements.
• Monitor care management, funding utilisation and service coordination.
• Identify opportunities to improve processes and client outcomes.

Relationships and collaboration

• Build trusted relationships with clients, families and representatives.
• Work collaboratively with multidisciplinary teams and stakeholders.
• Champion independence, dignity, choice and positive ageing.

Skills and Experiences

The person we're hoping to meet...

You're clinically experienced in Support at Home, commercially aware, people-focused and comfortable navigating the changing landscape of community aged care.

Importantly, you understand community aged care.

You know that supporting someone in their own home requires a different approach to care delivered in a residential or hospital setting.

You recognise the importance of balancing clinical needs, client choice, funding arrangements, quality requirements and service sustainability.

• Current AHPRA registration as a Registered Nurse.
• Demonstrated experience in community aged care, home care or Support at Home services.
• Strong understanding of the Support at Home Program, including care management, funding arrangements and reporting requirements.
• Sound knowledge of the Strengthened Aged Care Quality Standards and relevant aged care legislation.
• Experience managing complex clinical needs, assessments, care planning and service coordination.
• Proven ability to lead, coach and mentor others.
• Strong clinical judgement, problem-solving skills and the confidence to manage competing priorities.
• Excellent communication skills and the ability to build trusted relationships across multidisciplinary teams.
• A practical, solutions-focused approach to clinical governance, risk management and continuous improvement.

Above all, we're looking for someone who genuinely believes older people deserve to feel safe, respected, empowered and supported to live life on their terms.

And because your wellbeing matters too...

At BallyCara, we believe in looking after the people who look after others.

Our BallyBunch enjoys a range of benefits designed to support emotional, physical, professional and financial wellbeing.

A day that's all about YOU!

Enjoy an additional paid Wellness Day each year. Whether you spend it celebrating, relaxing or doing something you love, the choice is yours.

Wellness beyond the workplace

Access our fitness allowance, wellbeing initiatives and LIFT Fitness online portal.

Your career matters

Enjoy two days of paid study leave annually, study assistance and opportunities to continue developing your professional expertise.

More value in your pay

Access not-for-profit salary packaging of up to $18,550, along with 17.5% annual leave loading.

Support when you need it

Access our TELUS Health Employee Assistance Program, wellbeing resources and a range of employee discounts.

A workplace where you belong

Be part of a values-led organisation where relationships matter, individuality is respected and your contribution is appreciated.

Employee benefits are subject to applicable eligibility criteria and organisational policies.

Ready for a role where your leadership has a lasting impact?

You could take another senior clinical position. Or you could take the opportunity to help shape how older Australians experience care at home.

If you're an experienced Registered Nurse with a strong background in community aged care and Support at Home services, we'd love to hear from you.

Bring your clinical expertise, your leadership experience and your ideas.

We'll provide an environment where you can put them to meaningful use.

Your next chapter starts here.