Clinical Care Partner / Care Manager - Support at Home

Sensible Care; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company car

Laptop

Mobile phone

Paid professional development

Clinical supervision

Job summary

Sensible Care is seeking a Clinical Care Partner to provide clinical leadership within our Support at Home program in Victoria. You will oversee a caseload of participants living with chronic conditions, wounds, or palliative needs, making independent clinical judgments and shaping care plans to reflect each person’s goals and culture.

In this autonomous role you will assess health risks, coordinate with GPs and specialists, and support Care Partners and other clinicians to deliver joined-up

Qualifications

• Must be an AHPRA-registered nurse.
• Experience in aged care or community nursing.
• Ability to assess complex needs.
• Understanding of consumer‑directed care principles.
• Familiarity with the Support at Home program and quality standards.
• Willingness to obtain National Police Check and have full work rights.

Responsibilities

• Conduct comprehensive assessments to identify health risks and needs.
• Build and review client care plans reflecting goals and cultural needs.
• Provide clinical guidance for complex cases (disease management, wound care, palliative care).
• Be the clinical point of contact for Care Partners and care workers.
• Coordinate with GPs and hospitals to ensure joined-up care.
• Monitor wellbeing and outcomes over time.
• Educate and support participants and carers in decision-making.
• Plan and manage individual budgets and funding.

Skills

AHPRA registered

Aged care experience

Assessment skills

Community care

Driver's licence

Full work rights Australia

Education

Bachelor of Nursing

Job description

Clinical Care Partner / Care Manager - Support at Home

Clinical Care Partner — Support at Home

About Sensible Care

Sensible Care is a values-led provider of Support at Home services — the program that replaced Home Care Packages from 1 November 2025. We deliver individualised, holistic, and ethical care to older Australians, and we're growing quickly. We're looking for people who want to do this work properly.

About the role

The Clinical Care Partner brings clinical leadership to a caseload of Support at Home participants — people living with chronic conditions, wounds, cognitive change, or approaching the end of life, who want to stay in their own homes for as long as possible.

You’ll hold clinical oversight across your caseload: assessing needs, managing risk, and shaping care plans that are clinically sound and genuinely reflect what each person wants their life to look like. You’ll work alongside Care Partners, nurses, allied health professionals, general practitioners, specialists, families, and carers — and you’ll be the person your colleagues turn to when something clinical needs a second opinion.

It’s a role with real autonomy. You’ll manage your own diary, make your own clinical judgements, and see the difference your decisions make in people’s lives, week after week.

In this role, you will

• Complete comprehensive assessments that identify health risks, clinical needs, and the interventions most likely to help.

• Work with participants to build and review care plans that reflect their goals, preferences, cultural needs, and clinical requirements.

• Provide clinical guidance for participants with complex needs — chronic disease management, wound care, medication support, continence, falls prevention, and palliative care.

• Be the clinical point of contact for Care Partners and care workers in your region, offering advice, support, and oversight of practice.

• Coordinate with general practitioners, specialists, hospitals, pharmacists, and allied health providers so care stays joined up, particularly through transitions in and out of hospital or respite.

• Monitor wellbeing and clinical outcomes over time, picking up changes early and acting on them.

• Support participants and their carers to make informed decisions through education, advocacy, and supported decision‑making.

• Work with participants to plan and manage their individualised budgets, so services match assessed needs and make good use of available funding.

• Keep clear, accurate clinical documentation in our care management system.

• Identify, report, and escalate clinical incidents, risks, and concerns.

• Contribute to quality improvement and reflective practice, and keep service delivery aligned with the Aged Care Act 2024, the Strengthened Aged Care Quality Standards, and Support at Home program requirements.

What you’ll bring

• Current registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA).

• Experience in aged care, community nursing, or a comparable setting, and confidence assessing complex needs.

• Well‑developed assessment skills and the ability to problem‑solve creatively when care gets complicated.

• An understanding of community-based care and consumer‑directed care principles.

• Familiarity with the Support at Home program, the Quality Standards, and the rights of older people (or the appetite to get across them quickly — we’ll support you).

• Warmth, strong communication, and cultural competence.

• Good organisational skills and the ability to work independently.

• An Australian driver’s licence.

• A National Police Check, or willingness to obtain one, and full work rights in Australia.

Also great, but not essential

• Care management or case management experience under Home Care Packages or Support at Home.

• Post‑graduate study or credentialling in gerontology, wound management, palliative care, dementia care, or chronic disease management.

• Experience supporting and supervising care workers in the community.

• Experience with a care management system.

• Additional languages spoken in the communities we serve.

What we offer

• Competitive remuneration that reflects your clinical experience and qualifications, plus superannuation.

• A company car (or paid kilometres), laptop, and mobile phone.

• Paid professional development, clinical supervision, and support with your continuing professional development requirements.

• A modern, welcoming office in Greensborough and a team that genuinely backs each other.

• Room to grow — we’re expanding, and senior clinical and clinical governance pathways are open.

• An inclusive workplace where your voice matters.

Sensible Care welcomes applications from people of all backgrounds. If you need any adjustments to take part in our recruitment process, just let us know.