Supplier Performance & Analytics Coordinator (Flexible)

Crawford & Company; New South Wales; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Crawford & Company in Australia is seeking a detail-oriented Supplier Performance Support Coordinator to join our national supplier network. You will deliver reporting, scorecards and performance initiatives across our contractor network, ensuring accuracy and timely communications with stakeholders.

You will collaborate with internal teams and suppliers, delivering high-quality insights and maintaining data integrity while supporting service delivery and client standards in a fast-paced

Qualifications

• Experience in insurance or a related service-based environment.
• Strong analytical and problem-solving capability.
• Advanced Microsoft Excel and Microsoft Word skills.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and organisational skills.

Responsibilities

• Support preparation and delivery of supplier scorecards and reporting.
• Analyse supplier performance data and identify trends and risks.
• Assist with supplier performance reviews and improvement plans.
• Track supplier outcomes against agreed performance measures.
• Produce operational reporting and Blueprint compliance reporting.
• Maintain supplier records and support data integrity.
• Assist with supplier escalations and stakeholder communications.
• Support service delivery against agreed SLAs and client standards.
• Build strong relationships with suppliers, adjusters and internal teams.

Skills

Analytical skills

Stakeholder management

Excel

Word

Reporting

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Job description

Crawford & Company in Australia is seeking a detail-oriented Supplier Performance Support Coordinator to join our national supplier network. You will deliver reporting, scorecards and performance initiatives across our contractor network, ensuring accuracy and timely communications with stakeholders.

You will collaborate with internal teams and suppliers, delivering high-quality insights and maintaining data integrity while supporting service delivery and client standards in a fast-paced