Supervisor - Sunshine Coast Uni

The Glen Hotel Pty; Sunshine Coast Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Roll'd Vietnamese on the Sunshine Coast is looking for a hands-on Supervisor to greet customers, take orders, and ensure guests have a great experience. You will craft fresh Vietnamese rolls and bowls, maintain a clean venue, and manage payments with a smooth checkout process.

Lead a small, energetic team through peak times, keeping service fast and friendly in a busy environment.

Qualifications

• Previous experience in customer service preferred.
• Ability to lead a small team.
• Excellent communication and teamwork.

Responsibilities

• Help customers feel welcome, take orders, and ensure they have a great time.
• Make fresh Vietnamese rolls and bowls using our recipes.
• Keep the venue clean across kitchen, counters, and dining area.
• Handle the cash register and payments for smooth transactions.
• Lead a small, energetic team to deliver top-notch service during busy times.

Skills

Customer service

Cash handling

Team leadership

Food service

Communication

Tools

POS system

Job description

At Roll'd Vietnamese, we’re all about serving up fresh, family‑made Vietnamese eats with a side of connection. Since 2012, we’ve been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì, slurp-worthy phở, and our iconic rice paper rolls – all made fresh, fast, and full of love.

As a Supervisor at Roll'd you will:

Help our customers feel welcome, take orders, and make sure they're having a great time while they're with us.

Get hands‑on with making fresh, tasty Vietnamese rolls and bowls – we've got the recipes, you bring the energy.

Keep the place looking clean and on‑point – whether it's the kitchen, the counters, or the dining area.

Handle the cash register, process payments, and keep everything smooth when it comes to transactions.

Lead a fun, chill team to keep everything running smoothly and deliver top‑notch service, even when it gets busy!