Team Member - Smithfield

The Glen Hotel Pty; Cairns Regional; On-site; AUD 42,000 - 54,000; Full time

Job summary

Roll'd Vietnamese is seeking a team member for our Smithfield store in Queensland, Australia. You will welcome customers, take orders, and assist with making fresh Vietnamese rolls and bowls using our recipes.

Keep the store clean and organized, handle payments at the register, and work with a friendly team to ensure excellent service, even during busy periods.

Qualifications

• Experience in a customer-facing role is preferred.
• Ability to handle cash and transactions.
• Team-oriented and friendly attitude.

Responsibilities

• Help customers feel welcome, take orders, and ensure they have a great experience.
• Make fresh Vietnamese rolls and bowls using provided recipes.
• Keep the store clean and organized, including dining and counter areas.
• Operate the cash register and process payments smoothly.
• Work with a fun team to deliver top-notch service, even when busy.

Skills

Customer service

Cash handling

Teamwork

Job description

Shop R00-081/, Smithfield, QLD, 4878, AUSTRALIA

At Roll'd Vietnamese, we’re all about serving up fresh, family-made Vietnamese eats with a side of connection. Since 2012, we’ve been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì, slurp-worthy phở, and our iconic rice paper rolls – all made fresh, fast, and full of love.

As a team member at Roll'd you will:

Help our customers feel welcome, take orders, and make sure they’re having a great time while they’re with us.

Get hands-on with making fresh, tasty Vietnamese rolls and bowls – we’ve got the recipes, you bring the energy.

Keep the place looking clean and on-point – whether it's the kitchen, the counters, or the dining area.

Handle the cash register, process payments, and keep everything smooth when it comes to transactions.

Work with a fun, chill team to keep everything running smoothly and deliver top-notch service, even when it gets busy!

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience
• Do you have a Responsible Service of Alcohol (RSA)?