Supervisor - Maintenance & Calibration

C01 Cochlear Limited (Australia); City of Lake Macquarie; On-site; AUD 90,000 - 130,000; Full time

Job summary

Cochlear Limited is seeking a full-time Supervisor - Maintenance & Calibration based in Sydney, Macquarie or Lane Cove. You will lead a team of technicians, ensuring maintenance and calibration tasks are completed on time and to the required quality standards.

Essential experience includes broad equipment knowledge, strong communication, and coaching abilities, with a background in a regulated manufacturing environment.

Qualifications

• Demonstrate broad technical competency with a wide range of equipment.
• Thorough understanding of technical documents and drawings.
• Strong verbal and written communication skills.
• Effective coaching to develop team members.
• Make informed, timely decisions.

Responsibilities

• Coordinate day-to-day team activities to meet KPIs.
• Set team KPIs with the Manager.
• Implement solutions to improve equipment availability.
• Monitor and provide feedback on team performance.
• Ensure adherence to Cochlear QMS and Hear Behaviour standards.
• Solve difficult problems and create non-standard solutions.
• Develop and maintain stakeholder relationships and communication updates.

Skills

Equipment knowledge

Communication skills

Coaching

Decision making

Teamwork

Education

Trade qualification

Engineering degree

Job description

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

The Opportunity Cochlear has opportunities for a full-time Supervisor - Maintenance & Calibration based in our Sydney, Macquarie or Lane Cove office. In this role, the successful Supervisor will coordinate and lead a team of technicians, ensuring that maintenance and calibration tasks are performed timely and to the required quality standards.

Responsibilities

• Coordinate team day-to-day activities to ensure deliverables are met as per agreed KPIs.
• Set team KPIs in collaboration with the Manager.
• Implement solutions to improve equipment availability.
• Monitor and provide feedback on team performance.
• Ensure adherence to Cochlear QMS and Hear Behaviour standards.
• Solve difficult problems and produce solutions outside standard procedures.
• Develop and maintain stakeholder relationships and manage communication updates.

What makes this opportunity unique?

This role offers the chance to be actively involved in implementing and improving quality procedures, attracting and developing a high-performing team, and contributing to Cochlear’s mission of providing innovative hearing solutions.

About You

Essential

• Demonstrate technical competency with a wide range of equipment.
• Possess a thorough understanding of technical documents and drawings.
• Exhibit strong verbal and written communication skills.
• Utilise effective coaching skills to develop team members.
• Make informed and effective decisions in a timely manner.
• Work collaboratively with others to achieve common goals.

Ideal

• Trade qualification or tertiary degree in engineering discipline.
• Minimum 5 years working in a team supporting a regulated manufacturing environment.

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential.

Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it.

We are the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.