Supermarket Team Member - DELI

BERNARDI GROUP PTY LTD; Bathurst; On-site; AUD 30,000 - 39,000; Full time

Job summary

Bernardi Group Pty Ltd is seeking a Team Member for our Delicatessen Department in Bathurst, NSW. The role involves cooking and preparing fresh food products, serving customers daily, and upholding high standards of food safety and workplace conduct.

Open to junior and senior staff, with casual employment. Training and up-skilling on food safety are provided, and you will work under Store Manager guidance in a dynamic family-owned grocery environment.

Qualifications

• Customer service experience is essential, with a focus on a high standard of service.
• Uphold food safety standards and daily routines in the deli department.
• Support and motivate the store team through accurate execution of processes.
• Maintain store standards and communicate incidents or issues to the Store Manager.

Responsibilities

• Ensure store routines and processes are carried out effectively and accurately.
• Follow Schedule/Routine Cards and store policies.
• Communicate incidents, damages, and operational problems to the Store Manager.
• Minimise stock losses through careful stock management and care.
• Support the Store Team in maintaining store standards.
• Adhere to WHS, Employee Handbook, Food Safety, and related procedures.
• Ensure compliance with company procedures and legal requirements, training staff accordingly.
• Perform any special tasks requested by the Store Manager within the role scope.

Skills

Customer service

Food safety

Teamwork

Attention to detail

Communication

Job description

• Location 72 Rankin St,Bathurst, NSW, 2795,Australia
• Employee Type Casual

Contact information

• Contact Name Julia Reiri
• Contact Phone [phone]

The Team Memberreports to the Store Manager. This role is classified as Level 1 in the GRA.

In the absence of the Store Manager the Team Memberreports to the Long Life and/or Fresh Food Manager

OBJECTIVES

1. M aximise sales by providing a great standard of customer service, a clean and safe environment, ensuring our customers are always presented with a high standard in all areas.

2. Support and motivate the store team by executing routines and processes to a high standard.

3. Follow direction to maintain all areas of the store to the highest standard.

4. Be a constructive team member in the store.

5. This role is specific to the Delicatessen Department and requires team members to upskill on food safety standards and to follow them accordingly in daily routines

6. Prior experience in food handling is not required but is preferred.

7. Customer service skills are essential. This role requires staff to directly serve customers fresh food products daily.

8. Team members will be required to cook food and prepare fresh food products, close attention to detail is required to ensure food safety standards are followed.

9. This role is open for Junior and Senior Staff memebers.

Requirements

RESPONSIBILITIES

1. Ensure store routines and processes are carried out effectively & accurately.

2. Ensure all Schedule/Routine Cards are followed.

3. Communicate to the Store Manager all incidents, damages, operational problems, or suggestions.

4. Minimise stock losses caused by store damages and stock management processes.

5. Support the Store Team in managing the store standards.

6. Ensure all controls, policies, and procedures (e.g., WH&S, Employee Handbook, Product Recall, Food Safety, Due Diligence, Handling of Payments etc) are followed.

7. Ensure all current legislative and Bernardi internal requirements and responsibilities are always adhered to by store staff and maintain adequate records. Inform and train store staff in all company procedures to comply with legal requirements.

8. Perform any special tasks as specified by the Store Manager that is in the nature of the role.

Summary

ABOUT US....

We are a dynamic family owned company operating independent supermarkets in theCentral West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses.

TheBernardi Group have been providing local residents of Country NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in the Central west and Riverina.

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training and up-skilling to set you up in a career.