Sunshine Coast Property Management Assistant - Flexible

R.E Talent; Australia; Hybrid; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training opportunities

Job summary

R.E Talent is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate will excel in organization, customer communication, and online research while ensuring information is handled accurately.

This remote role offers flexible scheduling and opportunities for training and professional development to support ongoing success in helping customers manage their bookings.

Qualifications

• Strong communication skills and ability to manage multiple tasks with accuracy.
• Excellent organizational and time-management abilities.
• Attention to detail and customer-focused mindset.
• Willingness to learn booking platforms and online resources.

Responsibilities

• Respond to booking inquiries and gather customer preferences.
• Research available options and coordinate booking details.
• Verify and maintain accurate reservation information.
• Provide confirmations and updates to customers and providers.
• Follow up on outstanding information and changes to bookings.
• Maintain orderly booking records and ensure data integrity.
• Communicate clearly with providers and customers as needed.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Researching information online

Basic computer proficiency

Learn booking systems

Time management

Reliability

Tools

Booking systems

Job description

Job Description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

Remote Work Requirements

• Hardware: Reliable personal laptop or desktop capable of running all role-required software
• Connectivity: High-speed, stable internet connection with a backup plan
• Workspace: A dedicated, quiet, and professional home-office environment
• Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup