Media Asset Services Operator (Casual, 24/7)

Paramount Pictures; Sydney; On-site; AUD 52,000 - 72,000; Full time

Job summary

Paramount Pictures is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will help ensure accurate information and smooth processes throughout the booking cycle.

The ideal candidate enjoys organization, clear communication, research, and providing professional support to clients and providers in a fast-paced environment.

Qualifications

• Strong communication skills and attention to detail.
• Excellent organizational abilities and customer-focused attitude.
• Comfortable researching information online and learning new booking systems.
• Basic computer proficiency and reliable time management.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication skills

Excellent organization

Attention to detail

Customer-focused attitude

Comfortable researching information在线

Basic computer proficiency

Ability to learn booking systems

Strong time-management abilities

Reliable and self-motivated

Previous booking or customer-service经验

Job description

Job Description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

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