Subscription & Revenue Operations Specialist

WesTrac Cat; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Income Protection Insurance

Employee Referral Program

Discounts with BUPA

Access to fitness programs

Employee Share Purchase Plan opportunity

Job summary

WesTrac Cat is seeking a Client Services & Commercial Operations Specialist in Perth. This role focuses on managing the lifecycle of MineStar subscriptions, ensuring commercial accuracy, and delivering an exceptional customer experience.

The ideal candidate will have 3+ years of experience in customer-focused roles, strong analytical skills, and solid relationship management experience with Tier 1 mining customers. The position offers a variety of benefits including financial perks, health discounts, and opportunities for personal recognition and career progression.

Qualifications

• 3+ years in customer-focused, technology, or commercial roles.
• Ability to build strong relationships with mining customers and internal teams.
• Advanced problem-solving skills with a focus on operational efficiency.

Responsibilities

• Manage the end-to-end lifecycle of MineStar subscriptions.
• Ensure compliance with safety procedures and promote a safety-first culture.
• Collaborate with Sales teams for accurate customer quotes.

Skills

Commercial & Analytical Expertise

Customer & Stakeholder Relationship Management

Problem-Solving & Process Optimisation

Organisation, Communication & Multitasking

Education

Tertiary qualification in Business, Commercial, Marketing or similar

Job description

WesTrac Cat is seeking a Client Services & Commercial Operations Specialist in Perth. This role focuses on managing the lifecycle of MineStar subscriptions, ensuring commercial accuracy, and delivering an exceptional customer experience.

The ideal candidate will have 3+ years of experience in customer-focused roles, strong analytical skills, and solid relationship management experience with Tier 1 mining customers. The position offers a variety of benefits including financial perks, health discounts, and opportunities for personal recognition and career progression.