Submission Officer

Atturra; Canberra; On-site; AUD 30,000 - 40,000; Part time

Benefits offered by this job

Employee benefits program

Mentorship opportunities

Parental leave

Mental health support

Career growth opportunities

Job summary

Atturra in Canberra is seeking Submissions Officers to manage panel submissions from receipt to proposal, working five days a week on-site at Belconnen.

The role requires Australian citizenship, AGSVA Baseline clearance or ability to obtain it, strong time management, attention to detail, and ability to work with MS Office and eProcurement tools such as Salesforce or Prokuria.

Qualifications

• Three years of processing or equivalent office experience.
• Excellent time management, attention to detail, and prioritising skills.
• Excellent verbal and written communication skills.
• Pleasant phone manner to work with Members.
• Self-motivation and ability to work unsupervised.
• Australian citizenship is required.
• AGSVA Baseline clearance or willingness/ability to obtain one.

Responsibilities

• Work in a small team.
• Follow advice from a technical manager.
• Follow written procedures accurately.
• Work confidently with Microsoft Office tools.
• Use an eProcurement tool (Salesforce or Prokuria) with training.
• Liaise with Members to answer queries.
• Check and prepare proposals for submission to Customers.
• Analyse and mitigate potential risks.
• Maintain company records (physical and digital).
• Create and lodge various reports as required.
• Attend regular operational and staff meetings.
• Support a collaborative environment within the SME Gateway office.
• Complete directed online training activities.
• Meet security requirements to handle Official: Sensitive material.
• Undertake other duties as directed.

Skills

Australian citizenship

Time management

Verbal communication

Written communication

Calm under pressure

Teamwork

Can work unsupervised

Tools

Salesforce

Prokuria

Job description

What You’ll Be Doing

Submissions Officers, working to the Submission Manager’s guidance, report to the Operations Manager and are responsible for managing panel submissions. The role supports Member companies from receipt of a panel opportunity to proposal submission, and in some cases contract management. This requires careful checking of Member documentation for accuracy, compliance and completeness, following fully documented procedures. The role often has concurrent deliverables and, as it can be ‘customer facing’ with Members, requires a calm methodical approach. From time to time, the role requires staff to work outside normal working hours to ensure submission deadlines are met. Equally, on occasion the role is quiet. Typically, there are about a dozen active opportunities being managed (by a team of three) at any one time, each involving about six Member responses. The ideal candidate must be based in Canberra and will be required to work on site at our Belconnen office, 5 days per week, at 4 hours per day with great flexibility on offer. Additionally, holding an Australian Citizenship is a minimum non-negotiable requirement for this role. Have an AGSVA Baseline Clearance or the willingness and ability to obtain one.

Responsibilities

• Work in a small team.
• Seek and work to advice from a technical manager.
• Accurately follow written procedures.
• Work confidently with the Microsoft Office suite of IT tools.
• Be capable of working with a eProcurement tool, such as SalesForce or Prokuria, with appropriate training.
• Liaise with Members to answer queries.
• Check and prepare proposals for submission to Customers.
• Analyse and accelerate potential risks.
• Maintain company systems including physical and digital records.
• Create and lodge various reports as required.
• Participate in regular operational and staff meetings.
• Support a collaborative environment within the SME Gateway office.
• Complete directed online training activities.
• Meet all security requirements to handle up to Official: Sensitive material.
• Undertake other duties as directed.

Working Conditions

• On-site 5 days per week (part time)
• Canberra
• Permanent part time

About You

• Have a minimum of three years of processing or equivalent office experience.
• Have exceptional time management, attention to detail, and prioritising skills.
• Have excellent verbal and written communication skills.
• Have a pleasant phone manner to work directly with Members.
• Be self-motivated & work well unsupervised.
• Be an Australian citizen.
• Have an AGSVA Baseline clearance or the willingness and ability to obtain one.

Why is this an exciting opportunity?

Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions. We currently have 1300+ professionals working across Australia, New Zealand, Singapore, Hong Kong, and USA who are using innovation to lead the way.

SME Gateway

is a network that connects and supports skilled small and medium-sized enterprises (SMEs) with Government, Defence, and Industry clients. We provide direct access to over 450 Australian SME businesses and thousands of professionals nationwide. SME Gateway offers a corporate structure, panel access, and proven processes, enabling SMEs to enter markets that are often difficult to access independently. We also help SMEs secure new business by providing essential resources and capabilities on a genuine "value-for-money" basis.

What Our People Say:

We are working towards a very bright future.

It's a company with vision and a promising future.

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices.

A strong set of company values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable employee benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered

Commitment to Diversity, Equity, and Inclusion

At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups.

Supporting Australia’s veterans

We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans’ Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia’s veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us.

What Our People Say:

Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.