Submission Officer

Atturra Limited; Canberra; On-site; AUD 26,000 - 36,000; Part time

Job summary

Atturra is seeking a Submissions Officer based in Canberra to support the Submission Manager and Operations Manager. The role involves managing panel submissions from receipt to proposal submission, with some contract management.

It requires careful checking of Member documentation for accuracy and compliance against documented procedures. The successful candidate will work on-site at our Belconnen office, five days per week, four hours daily, with flexible options.

Qualifications

• Minimum of three years of processing or equivalent office experience.
• Excellent time management, attention to detail, and prioritising skills.
• Excellent verbal and written communication skills.
• Pleasant phone manner to work directly with Members.
• Self-motivated and able to work unsupervised.
• Australian citizenship is required.
• AGSVA Baseline clearance or willingness to obtain one.

Responsibilities

• Work in a small team.
• Seek and follow advice from a technical manager.
• Follow written procedures accurately.
• Use Microsoft Office tools confidently.
• Liaise with Members to answer queries.
• Check and prepare proposals for submission to Customers.
• Analyse and elevate potential risks.
• Maintain company systems and records (physical and digital).
• Create and lodge various reports as required.
• Participate in regular operational and staff meetings.
• Support a collaborative SME Gateway office environment.
• Complete online training activities.
• Meet security requirements to handle Official: Sensitive material.
• Undertake other duties as directed.

Skills

Time management

Attention to detail

Verbal & written communication

Self-motivated

Australian citizenship

Education

None

Tools

Microsoft Office

Salesforce

Prokuria

Job description

Location: Canberra, Australian Capital Territory, AU, 2600

What you’ll be doing

Submissions Officers, working to the Submission Manager’s guidance, report to the Operations Manager and are responsible for managing panel submissions. The role supports Member companies from receipt of a panel opportunity to proposal submission, and in some cases contract management. This requires careful checking of Member documentation for accuracy, compliance and completeness, following fully documented procedures.

The role often has concurrent deliverables and, as it can be ‘customer facing’ with Members, requires a calm methodical approach. From time to time, the role requires staff to work outside normal working hours to ensure submission deadlines are met. Equally, on occasion the role is quiet.

Typically, there are about a dozen active opportunities being managed (by a team of three) at any one time, each involving about six Member responses.

The ideal candidate must be based in Canberra and will be required to work on site at our Belconnen office, 5 days per week, at 4 hours per day with great flexibility on offer. Additionally, holding an Australian Citizenship is a minimum non-negotiable requirement for this role. Have an AGSVA Baseline Clearance or the willingness and ability to obtain one.

Responsibilities:

• Work in a small team.
• Seek and work to advice from a technical manager.
• Accurately follow written procedures.
• Work confidently with the Microsoft Office suite of IT tools.
• Be capable of working with a eProcurement tool, such as SalesForce or Prokuria, with appropriate training.
• Liaise with Members to answer queries.
• Check and prepare proposals for submission to Customers.
• Analyse and elevate potential risks.
• Maintain company systems including physical and digital records.
• Create and lodge various reports as required.
• Participate in regular operational and staff meetings.
• Support a collaborative environment within the SME Gateway office.
• Complete directed online training activities.
• Meet all security requirements to handle up to Official: Sensitive material.
• Undertake other duties as directed.

Working Conditions:

• On-site 5 days per week (part time)

What will make you successful in this role?

About You:

• Have a minimum of three years of processing or equivalent office experience.
• Have exceptional time management, attention to detail, and prioritising skills.
• Have excellent verbal and written communication skills.
• Have a pleasant phone manner to work directly with Members.
• Be self-motivated & work well unsupervised.
• Be an Australian citizen.
• Have an AGSVA Baseline clearance or the willingness and ability to obtain one.

Why is this an exciting opportunity?

Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions.

We currently have 1300+ professionals working across Australia, New Zealand, Singapore, Hong Kong, and USA who are using innovation to lead the way.

SME Gateway is a network that connects and supports skilled small and medium-sized enterprises (SMEs) with Government, Defence, and Industry clients. We provide direct access to over 450 Australian SME businesses and thousands of professionals nationwide. SME Gateway offers a corporate structure, panel access, and proven processes, enabling SMEs to enter markets that are often difficult to access independently. We also help SMEs secure new business by providing essential resources and capabilities on a genuine ‘value-for-money’ basis.

This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology.

What our people say:

“We are working towards a very bright future.”

“It's a company with vision and a promising future.”

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices.

A strong set of company values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable employee benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered

Commitment to Diversity, Equity, and Inclusion

At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups.

We are proud to be recognized as a Veteran Friendly Employer under the Department of Veterans’ Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia’s veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us.

What our people say:

“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”