Studio Manager: Lead Growth, Culture & Member Experience

HealthyPeople Pty Ltd.; Geelong; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Complimentary BFT membership

Discounted memberships for friends and

family

Job summary

HealthyPeople Pty Ltd. is seeking an experienced Studio Manager for BFT Geelong West. This hands-on leadership role focuses on daily operations, member experience, growth and culture in a high-energy fitness studio.

You'll lead the coaching team, drive member engagement and retention, oversee class schedules and events, and work with owners to shape studio performance. A people-first mindset and strong communication are essential.

Qualifications

• Certificate III and IV in Fitness.
• Hands-on group coaching experience.
• Current First Aid and CPR qualifications.
• Demonstrated experience leading people or teams.
• Strong communication and relationship-building skills.
• Experience in sales, customer service, fitness, hospitality or a similar people-focused environment.
• Confidence having conversations around sales, retention and member experience.
• Strong organisation and attention to detail.
• The ability to take ownership and solve problems.
• A positive, reliable and team-first attitude.
• A genuine interest in health, fitness and helping people.
• Availability to work flexible hours, including early mornings, evenings and occasional weekends.
• Previous experience within the fitness industry is highly regarded. However, leadership ability, personality and cultural fit are just as important.

Responsibilities

• Welcoming new members and guiding them through their first BFT experience.
• Following up trials, leads and membership enquiries.
• Building genuine relationships with members and supporting retention.
• Leading BFT sessions with energy, passion and a strong focus on coaching standards.
• Supporting and developing the coaching team.
• Maintaining high standards across presentation, service and studio operations.
• Managing day-to-day administration and membership queries.
• Coordinating class schedules and ensuring coaches meet performance standards.
• Helping organise studio events, challenges and community initiatives.
• Supporting marketing and promotional activities.
• Working closely with the owners on studio performance, growth and future opportunities.
• Creating a positive, energetic and accountable team culture.
• Being present in the studio and leading from the front.
• This role is about much more than administration.

Skills

Hands-on coaching

People leadership

Sales conversation

Communication

Relationship building

Organisation

Problem solving

Positive attitude

Education

Certificate III in Fitness

Certificate IV in Fitness

Job description

HealthyPeople Pty Ltd. is seeking an experienced Studio Manager for BFT Geelong West. This hands-on leadership role focuses on daily operations, member experience, growth and culture in a high-energy fitness studio.

You'll lead the coaching team, drive member engagement and retention, oversee class schedules and events, and work with owners to shape studio performance. A people-first mindset and strong communication are essential.