Studio Manager - Club Pilates Forrestfield (Perth, Western Australia)

Riser Fitness, LLC; Perth; On-site; AUD 70,000 - 95,000; Full time

Job summary

Club Pilates Forrestfield in Perth, Western Australia seeks a Studio Manager to oversee all studio functions from sales to instructors. Location: Forrestfield, Perth, WA. Employment Type: Full-Time Permanent.

The Studio Manager will drive membership growth, hire and train Sales Associates, supervise instructors, and ensure accurate inventory and reporting via ClubReady. Strong organizational and communication skills are essential for success in a busy fitness studio environment.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
• Fluent in English with excellent communication and interpersonal skills.
• Able to perform in a fast-changing, diverse environment.
• Able to identify areas of improvement and implement changes.
• Passion for fitness; solid writing and grammar skills.
• Highly organized with data management and deadline skills.
• Professional, punctual, reliable and neat.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into Intro classes.
• Membership sales.
• Manage staff schedule.
• Ensure studio retail/products are stocked with accurate inventory counts.
• Train and supervise Sales Associates.
• Hire/manage instructors at the studio.
• Proficiency with ClubReady to generate revenue and attendance reports.
• Review instructor evaluations and assist in mentorship/disciplinary actions as needed.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.

Skills

Retail sales

Fitness sales

Customer service

English fluency

Interpersonal skills

Data management

Computer skills

Team leadership

Tools

ClubReady

Studio software

Job description

Studio Manager - Club Pilates Forrestfield (Perth, Western Australia)

POSITION:
The Studio Manager will oversee all studio functions from sales to instructors. They will lead all salesefforts;drive membership growth and endeavor to prevent member attrition. The Studio Manager will hire, train and manage Sales Associates within their studio.
The Studio Manager will exercise judgment and autonomy in managing day-to-day studio operations and directing the work of studio employees, consistent with the managerial nature of the role.
Location: Forrestfield, Perth, Western Australia
Employment Type: Full-Time Permanent
RESPONSIBILITIES:

• Lead generation including Grass Roots Marketing and Networking

• Implement sales process to schedule prospects into Intro classes

• Membership sales

• Manage staff schedule

• Ensure that studio retail/products are stocked withaccurateinventory counts

• Train and Supervise Sales Associates

• Hire/Manage instructors at the studio

• ProficiencyinClubReady,to includerevenue reports, attendance reports, etc.

• Review instructor evaluations andassistin mentorship/disciplinary action as needed

• Independently make decisions related to high level customer service

• Collect out-standing dues

• Maintain cleanliness and organization of the Pilates Studio

• Enforce Club Pilates policies and procedures

• Ensure all forms, administrative supplies, and studio literature is stocked and visible

• Schedule andparticipatein networking/community events and studio promotions

• Strategicallymanagemarketing campaigns to generate leads for the studio
• Additional responsibilities as assigned.

REQUIREMENTS:

• 2+ years of retail/service sales or fitness sales experience.

• Confident in generating personal sales and training Sales Associates in sales

• Ability to manage and drive 4 revenue streams:memberships, retail, private training, and teacher training

• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

• Ability to excel in afar changing, diverse environment.

• Ability to recognize areas of improvement and make changes using good judgement.

• An affinity and passion for fitness.

• Solid writing and grammar skills.

• Highly organized, proficient in data management, ability to prioritize and meet deadlines.

• Professional, punctual,reliableand neat.

• Strong attention to detail and accuracy.

• Trustworthy and ability to handle confidential information.

• Ability to work harmoniously with co-workers,clientsand thegeneral public.

• Proficiencywith computersand Studiosoftware.

A competitive remuneration package will be offered, commensurate with the successful candidate’s skills, experience and qualifications. Superannuation will be provided in accordance with Australian legislation.
Employment is governed by the Fair Work Act 2009, the National Employment Standards and any applicable modern award or other industrial instrument.
We are committed to providing an inclusive and respectful workplace. We are an equal opportunity employer and encourage applications from all suitably qualified candidates regardless of age, disability, race, ethnicity, gender identity, sexual orientation, religion, marital status, pregnancy, or any other characteristic protected by applicable Australian discrimination laws.