Students as Partners Program Officer

University of New South Wales; Sydney; Híbrido; AUD 108.000 - 115.000; Tempo integral

Resumo da vaga

UNSW International in Sydney is seeking a proactive administrative professional to supervise student ambassadors delivering online and on-campus experiences. You will coordinate ambassador scheduling, manage communications, and support recruitment and onboarding for new ambassadors.

You will lead end-to-end logistics for ambassador-led events, maintain the ambassador and SCON databases, and provide stakeholder liaison across UNSW staff, students, alumni and external partners.

Qualificações

• Experience in events and program administration.
• Strong organisational skills with multiple concurrent tasks.
• Ability to liaise with staff, students, alumni and external partners.
• Excellent written and verbal communication with diverse audiences.
• Proactive approach to process improvement.

Responsabilidades

• Coordinate scheduling of University Ambassadors for large-scale programs.
• Manage communications and rostering with ambassadors, including shift changes.
• Support recruitment and onboarding of new Ambassadors; HR processing and interviews.
• Lead logistics for Ambassador-led training, pilots and program delivery.
• Administer Students as Partners Consultative Group meetings and minutes.
• Maintain Ambassador and SCON member databases; provide feedback aligned to training.

Conhecimentos

Event coordination

Scheduling

Stakeholder management

Communication

Team collaboration

Ferramentas

Microsoft Office

Teams

Calendly

Slido

Descrição da vaga

Job no: 544051
Work type: Full Time
Location: Sydney, NSW
Categories: Student Services, Project Management

Employment Type:Full TimePermanent

Remuneration:$108021-$115,233 depending on experience + 17% super(level6)

Location: Kensington UNSW Campus(hybrid)

About the role

The Division of Equity, Diversity & Inclusion is responsible for supporting a diverse and inclusive staff and student community and working with partner communities and broader society towards positive change. The Division of Equity, Diversity & Inclusion is also responsible for several KPIs for staff and student equity.

This role will supervise UNSW students engaged in the delivery of online and on-campus experiences and events and provide administrative support to the Students as Partners program. It reports to the Students as Partners Senior Program Officer and has no direct reports although may also supervise and coach casual staff from time to time.

Accountabilities include:

Coordinate the scheduling of University Ambassadors for large-scale educational outreach programs, including communication to determine ambassador availability, and consulting the team on strategic program scheduling assignments to maximise student engagement and learning outcomes

Manage communications and act as a key liaison with University Ambassadors for rostering and shift changes

Provide operational support for the recruitment of new Ambassadors, including HR processing, coordinating interviews and assessment and effective onboarding

Lead end-to-end logistics and event arrangements for the training, pilots and program delivery for University Ambassador-led engagements

Administration of the Students as Partners Consultative Group (SCON) meetings – including distributing project brief templates, liaising with stakeholders, compiling submissions, scheduling meetings, preparing and circulating agendas, coordinating meeting logistics, and distributing meeting minutes

Actively maintain Ambassador and SCON membersdatabase

Support theStudents as PartnersSenior Project Officer in active observation and provide facilitation feedback aligned to University Ambassador training competencies

Provide administrative support for school engagement and program delivery

About you

Previous experience in events, program administration and scheduling

Demonstrated organisational skills with proven ability to deal with concurrent complex tasks, manage competing priorities and effectively meet deadlines

Demonstrated ability to build and maintain positive and productive relationships with key stakeholders, including University staff, University students, Alumni, school staff and external partners

Excellent interpersonal, written and verbal communication skills and the ability to communicate effectively with young people (both University and high school students) and the ability to write effectively for a wide range of audiences

Advanced level of computer literacy with excellent skills in Microsoft Office applications, and platforms such as Teams, Calendly and Slido

Ability to take initiative and take a proactive approach to driving process improvement

Full driver’s license would be ideal (but not essential) and willingness to obtain a WWCC if successful (at your own cost)

This is a hybrid role. The successful candidate is expected to work onsite Monday to Wednesday, with occasional early or late finishes and rare travel with the ambassadors within Sydney (hence the preference for a driver’s licence).

Candidates will need to have full working rights – no sponsorship is available.

Pre-Employment Checks

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Advertised: 06 Nov 2026 AUS Eastern Daylight Time
Applications close: 15 Nov 2026 AUS Eastern Daylight Time