Student Success Operations Specialist

University of Newcastle; Newcastle City Council; On-site; AUD 77,000 - 84,000; Full time

Benefits offered by this job

17% super

Salary packaging

Additional annual leave

Job summary

The University of Newcastle is seeking an Academic Support Assistant in the School of Health Sciences. You will coordinate teaching operations, support student enquiries, and manage key administrative processes across the student lifecycle at Callaghan Campus.

This full-time fixed-term role supports delivery of health education programs, builds relationships with academics, students and professional staff, and contributes to continuous improvements in administrative workflows.

Qualifications

• Strong organisational skills with ability to manage competing priorities.
• Clear and professional written and verbal communication skills with diverse stakeholders.
• High level of competency in using Microsoft Office applications.
• Ability to maintain accuracy in handling information and processes.
• Demonstrated ability to work both independently and as part of a team.

Responsibilities

• Provide education and administrative support across the student lifecycle.
• Coordinate timetabling, room bookings and examinations with University teams.
• Support Honours project administration and student activities.
• Assist with planning and delivery of ceremonies, prizes and School initiatives.
• Respond to student enquiries and provide accurate, timely information.

Skills

Organisational skills

Communication

Microsoft Office

Teamwork

Adaptability

Tools

Microsoft Office

Job description

The University of Newcastle is seeking an Academic Support Assistant in the School of Health Sciences. You will coordinate teaching operations, support student enquiries, and manage key administrative processes across the student lifecycle at Callaghan Campus.

This full-time fixed-term role supports delivery of health education programs, builds relationships with academics, students and professional staff, and contributes to continuous improvements in administrative workflows.