Student Services & Enrolment Coordinator

Barrington College; City of Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Barrington College in Brisbane is hiring a Student Services Administrator for a full-time role based at the Brisbane QLD 4000 campus. You will support the student experience, process enrolments and manage records to ensure smooth student services operations.

The position requires strong organisational, communication and customer service skills, with proficiency in Microsoft Office and student information systems.

Qualifications

• Proven experience in a student services role, RTO or CRICOS provider or administrative support role.
• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively.
• Excellent written and verbal communication skills with the ability to interact professionally with students, staff and external stakeholders.
• Proficiency in Microsoft Office applications and experience with student information systems or databases.
• Demonstrated customer service excellence with a genuine commitment to supporting student needs.
• Attention to detail and accuracy in administrative tasks and record keeping.
• Ability to work both independently and collaboratively within a team environment.
• Problem-solving skills and the ability to handle challenging situations with diplomacy and professionalism.

Responsibilities

• Process student enrolments, applications and admissions documentation in a timely and accurate manner
• Provide administrative support to student services staff & trainers including scheduling appointments, managing databases and maintaining student records
• Provide general administrative and reception support
• Respond to student enquiries regarding enrolment, fees, academic requirements and college policies via phone, email and in person
• Assist with the coordination of student orientation programs and induction events
• Prepare and maintain accurate administrative records, reports and documentation in compliance with Barrington college policies and procedures
• Support the organisation of student services events, workshops and seminars
• Liaise with academic departments and external organisations to facilitate student support and progression
• Assist with the collection and processing of student fees and payment information
• Maintain confidentiality and handle sensitive student information with professionalism and discretion

Skills

Student services

Organisational skills

Communication

Microsoft Office

Database familiarity

Education

Administrative qualification

Tools

Student information system

Job description

Barrington College in Brisbane is hiring a Student Services Administrator for a full-time role based at the Brisbane QLD 4000 campus. You will support the student experience, process enrolments and manage records to ensure smooth student services operations.

The position requires strong organisational, communication and customer service skills, with proficiency in Microsoft Office and student information systems.