International Student Services Lead

Barrington College; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development opportunities

Collaborative culture

Job summary

Barrington College in Brisbane is seeking an International Student Services Administrator to join our team on a full-time basis at the Brisbane QLD 4000 campus. You will support both international and domestic student experiences and oversee the day-to-day student services operations.

The role emphasizes high standards of service delivery, confidentiality and coordination with academic departments and external organisations to assist student progression and wellbeing.

Qualifications

• Experience in a student services role for CRICOS provider or administrative support.
• Strong organisational and time management skills with the ability to prioritise multiple tasks.
• Excellent written and verbal communication with students, staff and external stakeholders.

Responsibilities

• Process student enrolments, applications and admissions documentation in a timely and accurate manner.
• Provide administrative support to student services staff & trainers including scheduling appointments, managing databases and maintaining student records.
• Understand and process applications through PRISMS.
• Provide general administrative and reception support.
• Respond to student enquiries regarding enrolment, fees, academic requirements and college policies via phone, email and in person.
• Assist with the coordination of student orientation programs and induction events.
• Prepare and maintain accurate administrative records, reports and documentation in compliance with Barrington college policies and procedures.
• Support the organisation of student services events, workshops and seminars.
• Liaise with academic departments and external organisations to facilitate student support and progression.
• Assist with the collection and processing of student fees and payment information.
• Maintain confidentiality and handle sensitive student information with professionalism and discretion.

Skills

Organisational and time management

Interpersonal skills

Communication skills

Customer service excellence

Attention to detail

Teamwork and collaboration

Problem-solving

Professional conduct with stakeholders

Education

Administrative or business qualification

Tools

Microsoft Office

Student information systems

Databases

Job description

Barrington College in Brisbane is seeking an International Student Services Administrator to join our team on a full-time basis at the Brisbane QLD 4000 campus. You will support both international and domestic student experiences and oversee the day-to-day student services operations.

The role emphasizes high standards of service delivery, confidentiality and coordination with academic departments and external organisations to assist student progression and wellbeing.