Student Services Administration

Parklands Christian College; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Parklands Christian College in Brisbane area is seeking a friendly Student Services Administration / Health Bay Assistant on a maternity contract through to December 2027. You will be the first point of contact for students, families and staff, handling attendance, records, and health support with the College Nurse.

Ideal candidate is warm, highly organised and able to work independently within a team, contributing to a welcoming and efficient Student Services area.

Qualifications

• Previous experience in school administration, student services, first aid, health administration or a similar environment.
• Warm, approachable and genuinely enjoys working with children and families.
• Highly organised with strong attention to detail.
• Confident providing professional customer service to students, families and staff.

Responsibilities

• Provide friendly front-desk customer service to students, parents, staff and visitors.
• Answer telephone calls and respond to enquiries.
• Manage daily student attendance and follow up discrepancies.
• Maintain accurate student records and databases.
• Assist with attendance during lockdowns and drills.
• Support Health Bay with first aid and basic healthcare.
• Administer prescribed medication per procedures and guidelines.
• Maintain health records and communicate with parents about health matters.

Skills

Customer service

Attendance management

Data entry

Communication

Health awareness

Job description

Join the Parklands Christian College Community

Maternity Contract | Full-Time | Term Time + Additional Weeks | Commencing 2027

Parklands Christian College is seeking a friendly, organised and compassionate Student Services Administration / Health Bay Assistant to join our Business and Student Services team on a maternity contract through to December 2027.

This is a unique opportunity to work in a busy and rewarding school environment where no two days are the same. You will play an important role in supporting students, families and staff, while helping to ensure our Student Services area is welcoming, efficient and responsive.

About Parklands Christian College

Parklands Christian College is a growing Christian school located in Park Ridge, Queensland, catering for students from Early Learning through to Year 12.

Our College community is built around strong relationships, quality education and a commitment to seeing students flourish academically, socially, emotionally and spiritually.

About the Role

As the Student Services Administration / Health Bay Assistant, you will be an important first point of contact for students, parents and staff.

The role combines administration, customer service, student attendance and health support, making it ideal for someone who enjoys a varied role and genuinely cares about supporting children and young people.

Working alongside our School Nurse and Student Services team, your responsibilities will include:

Student Services & Administration

• Providing friendly and professional front-desk customer service to students, parents, staff and visitors.

• Answering incoming telephone calls and responding to enquiries.

• Managing daily student attendance, including recording absences and following up attendance discrepancies.

• Following up unfinished class rolls with teachers.

• Maintaining accurate and up-to-date student records and databases.

• Assisting with attendance requirements during lockdowns and evacuation drills.

• Monitoring the College calendar and entering attendance information for excursions and class events.

• Providing general administrative support, including data entry, word processing, filing, photocopying and report generation.

• Liaising with relevant staff regarding student arrivals, withdrawals and other student information.

• Managing lost property.

• Maintaining confidentiality and exercising discretion and professionalism in all interactions.

Health Bay Support

• Providing first aid and basic health care to students and staff as required.

• Responding appropriately to minor injuries, illness and first aid emergencies.

• Administering prescribed medication and treatments in accordance with College procedures and medical guidelines.

• Maintaining accurate records of student health and first aid incidents.

• Communicating with parents and guardians regarding student health matters where appropriate.

• Assisting with maintaining a clean, organised and well-stocked Health Bay.

• Working closely with the College Nurse and providing additional support when required, including during periods of Nurse absence.

About You

We are looking for someone who is:

• Warm, approachable and genuinely enjoys working with children and young people.

• Highly organised with strong attention to detail.

• Confident providing professional customer service to students, families and staff.

• Calm and capable of responding appropriately in busy or unexpected situations.

• Able to maintain confidentiality and handle sensitive information with discretion.

• A strong communicator who builds positive relationships with others.

• Comfortable working independently while also contributing positively to a team.

• Confident using computer systems and learning new databases and processes.

• Flexible and willing to assist across the College when required.

• Passionate about supporting the wellbeing and safety of students.

Previous experience in school administration, student services, first aid, health administration, medical reception or a similar environment will be highly regarded.

At Parklands Christian College our faith in Jesus Christ is central to our identity, culture and approach to education. Our Receptionist is often the first point of contact for students, parents, staff and visitors and therefore plays an important role in representing the heart, values and Christian character of Parklands Christian College.

Applicants are required to demonstrate a genuine commitment to the Christian ethos and values of the College and a willingness to actively support its Christian mission.

Your cover letter must specifically address your Christian faith and your personal alignment with the Christian values of the College, including how these would be reflected in the way you undertake the Receptionist role.

Applications that do not specifically address this requirement will not be considered.

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