Student Pathways & Enrolment Specialist

Victorian Government; Melbourne; On-site; AUD 62,000 - 67,000; Full time

Benefits offered by this job

Onsite parking

Close to public transport

Job summary

Holmesglen Institute is seeking a casual Student Recruitment and Admissions Officer at Chadstone Campus to guide prospective students from enquiry through enrolment. Onsite parking and easy access to public transport support is provided.

You will deliver personalized guidance, help students choose study options, and contribute to achieving enrolment targets in a collaborative, fast-paced environment.

Qualifications

• Strong customer service and communication skills with diverse stakeholders.
• Excellent organisational skills with competing priorities and deadlines.
• Problem-solving and critical thinking with accurate advice.
• Collaborative yet proactive and adaptable in a fast-paced environment.
• Experience using MS Office, CRM and Student Management Systems in education.
• Qualifications in business, marketing, education, communications or career counselling (or significant related experience).

Responsibilities

• Support prospective students from initial enquiry through enrolment.
• Provide personalised advice and exceptional customer service.
• Collaborate with teaching departments and internal stakeholders to assist recruitment targets.

Skills

Customer service

Communication

Organisational skills

Prioritisation

Problem solving

Team collaboration

MS Office

CRM systems

Student Management Systems

Education

Business, Marketing, Education, Communications or Career Counselling

Tools

MS Office

CRM

Student Management System

Job description

Holmesglen Institute is seeking a casual Student Recruitment and Admissions Officer at Chadstone Campus to guide prospective students from enquiry through enrolment. Onsite parking and easy access to public transport support is provided.

You will deliver personalized guidance, help students choose study options, and contribute to achieving enrolment targets in a collaborative, fast-paced environment.