Student Recruitment and Admissions Officer

Victorian Government; Melbourne; On-site; AUD 62,000 - 67,000; Full time

Benefits offered by this job

Onsite parking

Close to public transport

Job summary

Holmesglen Institute is seeking a casual Student Recruitment and Admissions Officer at Chadstone Campus to guide prospective students from enquiry through enrolment. Onsite parking and easy access to public transport support is provided.

You will deliver personalized guidance, help students choose study options, and contribute to achieving enrolment targets in a collaborative, fast-paced environment.

Qualifications

• Strong customer service and communication skills with diverse stakeholders.
• Excellent organisational skills with competing priorities and deadlines.
• Problem-solving and critical thinking with accurate advice.
• Collaborative yet proactive and adaptable in a fast-paced environment.
• Experience using MS Office, CRM and Student Management Systems in education.
• Qualifications in business, marketing, education, communications or career counselling (or significant related experience).

Responsibilities

• Support prospective students from initial enquiry through enrolment.
• Provide personalised advice and exceptional customer service.
• Collaborate with teaching departments and internal stakeholders to assist recruitment targets.

Skills

Customer service

Communication

Organisational skills

Prioritisation

Problem solving

Team collaboration

MS Office

CRM systems

Student Management Systems

Education

Business, Marketing, Education, Communications or Career Counselling

Tools

MS Office

CRM

Student Management System

Job description

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

The Opportunity:

• Casual Appointment.
• PW4 $44.74 - $48.58 p/h + 12% super (dependent on qualifications and experience).
• Chadstone Campus – onsite parking and close proximity to public transport.

Join Holmesglen’s award-winning Student Recruitment and Admissions team and play a key role in supporting prospective students throughout their journey from initial enquiry through to enrolment.

As a Student Recruitment and Admissions Officer, you will play a key role in supporting prospective students from initial enquiry through to enrolment, delivering personalised advice and exceptional customer service. Working in a collaborative and fast-paced environment, you will help students make informed study choices, contribute to enrolment targets, and support a seamless admissions experience. This role offers the opportunity to work closely with teaching departments and internal stakeholders while making a meaningful impact on the student journey and overall recruitment success.

To be successful, you’ll have:

• Strong customer service and communication skills, with the ability to engage with diverse stakeholders.
• Excellent organisational skills and the ability to manage competing priorities and meet deadlines.
• Strong problem‑solving and critical thinking skills, with the ability to provide accurate advice and solutions.
• Ability to work collaboratively, while remaining adaptable and proactive.
• Experience using MS Office, Customer Relationship Management and Student Management Systems, preferably in the education sector.
• Relevant qualifications in business, marketing, education, communications or career counselling, or significant relevant experience in the education sector.

WWCC and Police Check:

Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.

Our commitment to you:

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work‑life balance.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

Applications close Tuesday 20 October 2026 at 11.59pm