Academic Administration Coordinator

Torrens University Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Study free in related course

Internal opportunities to learn and成长

Values-driven environment

Job summary

Torrens University Australia in Sydney is seeking an experienced Academic Administration Coordinator to provide customer-focused academic support and course administration across the student lifecycle.

You’ll work with academic leaders and university stakeholders to support governance, results processing, records management, and project delivery while ensuring compliance and student success.

Qualifications

• Bachelor’s degree or equivalent; experience in higher education or dual-sector environment.
• Experience with student records, results processing, and governance.
• Knowledge of TEQSA, ASQA, and the National Code 2018.

Responsibilities

• Implement academic administration process improvements across the student lifecycle.
• Coordinate academic governance committees (Learning & Teaching, Exams, Academic Progression, Curriculum & Course Advisory).
• Maintain accurate course, subject and student data across systems and processes.
• Support course accreditation, review, and professional association submissions.
• Develop and implement teach-out and transition plans; ensure coordination.

Skills

Academic administration

Project management

Data management

Communication

Lean/Six Sigma

Education

Bachelor's degree or equivalent

Tools

Student information systems

Data management tools

Job description

Torrens University Australia – Sydney CBD NSW

Who we are?

AtTorrens University Australia,making a difference is in our DNA. We believe in the transformative power of education to change lives, families, communities – and the world.That’swhywe’reon a mission to increase access to higher education, so learners from allwalks of lifecan chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative, and courageous – with flexible working arrangements that allow you to bring your best.We’vebuilt a culture that celebrates community, collaboration, and innovation, where people love what they do.

What’sthe job?

As theAcademic Administration Coordinator,you’llprovide customer-focused academic support and course administration across the student lifecycle.You’llwork with academic leaders, facultymembersand University stakeholders to support academic governance, course administration, student results processing, recordsmanagementand project delivery.

You’llhelp ensure academic administration processes areaccurate,compliantand focused on student success.You’llcoordinate governance requirements,maintainthe integrity of course and student data, support courseaccreditationand review activities, and contribute to process improvements that strengthen academic quality and service delivery.

Principal accountabilities include (but are not limited to):

• Implement faculty-wide academic administration process improvements across the student lifecycle.
• Coordinate the administration of academic governance committees, including Learning and Teaching, Examination, Academic Progression, Curriculum and Course Advisory committees.
• Maintainaccurateand reliablecourse, subject and student data across academic administration systems and processes.
• Support compliance with relevant legislation, regulatory standards, professionalrequirements,and University policies.
• Support course accreditation, course review, material changenotificationsand professional association submissions.
• Develop and implement teach-out and transition plans, ensuring appropriate administrative coordination.
• Coordinate course and subject review processes, including data validation,reporting,and stakeholder updates.
• Ensure student results are processed and distributed accurately and on time, in line with policy and the academic calendar.
• Maintain the integrity of student records, academic transcripts, parchments, graduationdocumentation,and certification records.
• Manage antecedent institution and archived records, respond to student records enquiries, and undertake privacy and data integrity checks.
• Track project timelines,deliverablesand risks, providing clear statusupdates,and coordinating follow-up actions.
• Contribute to internal audits, risk management, continuousimprovement,and the development of high-performing academic administration practices.

Who you are

• An experienced academic administration professional with at least three years’ experience in higher education,VETor a dual-sector environment.
• A bachelor’s degree or relevant equivalent experience, with qualifications in project, process or change management highly regarded.
• Knowledge of TEQSA, ASQA, the Higher Education Standards Framework, Standards for RTOs 2015, ESOS and the National Code 2018.
• Experience in student records, results processing, certification documentation, academicgovernanceor course administration.
• Demonstrated ability to manage projects and deliver measurable process and service improvements, using Lean, SixSigmaor similar approaches.
• Highly organised and detail-focused, with strong data management, reporting and problem-solving skills and the ability to manage competing priorities.
• A collaborative and confident communicator who can build productive relationships with academic leaders, professionalteamsand other stakeholders.
• A student-focused, solutions-oriented professional who values quality, compliance, accuracy,teamworkand continuous improvement.

This is a full-time permanent role based at any of our four campuses.

Why join us?

Bold,modernand agile,we’reAustralia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2,000+ staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue toestablishourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people,you’llfind opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminateon the basis ofrace, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.

What we offer:

We support your personal passions,developmentand wellbeing, to make your working life a more rewarding experience. At Torrens University Australia,you’llbenefitfrom:

• Study free in a course or degree related to your position
• Access to internal opportunities – be supported to learn,growand move across the organisation
• A values-driven and purpose-led working environment

Hiring process:

We aim to provide you with the information you need at each stage of this process to help you present your best self.

If you have any accessibility requirements, please contact us at **********@torrens.edu.au for confidential support. We are committed to ensuringan equitable, barrier-free application process and have a Reasonable Adjustment Procedure in place to support you throughout the recruitment process.

To learn more about what makes Torrens University Australiaa great placeto work, visit https://www.torrens.edu.au/blog.

Job reference:R31104

Applications for this role will close onFriday 9thOctober.

Please note, we may close applications earlier should a suitable candidate beidentified.

You can expect to hear from our Talent Acquisition team after this date with updatesregardingyour application.