Student Administration Officer

The Australian Institute of Music; Melbourne; On-site; AUD 51,000 - 57,000; Part time

Job summary

The Australian Institute of Music – Melbourne VIC is seeking a casual Student Administration Officer to support Admissions and the Student Experience team. You will process applications, manage records and perform a range of admin tasks to help students from application to completion.

The role requires attention to detail, the ability to handle high volumes, and proficiency with MS Office. Casual shifts may include 15 hours per week during peak periods at Melbourne or Sydney campuses.

Qualifications

• Attention to detail with error spotting in records.
• Ability to handle high volumes of information accurately.
• Strong focus during repetitive administrative tasks.
• Proficiency with MS Outlook, Word and Excel; quick system learnability.

Responsibilities

• Process applications and enter information into admissions systems.
• Check records for completeness and accuracy against procedures.
• Follow up missing information using approved communications.
• Escalate discrepancies to the appropriate staff member.
• Maintain up-to-date records of progress and actions.
• Support events and other team activities as required.

Skills

Attention to detail

Efficient under pressure

Concentration

MS Office proficiency

Reliability

WWCC (Working With Children Check)

Job description

The Australian Institute of Music – Melbourne VIC

The Australian Institute of Music (AIM) offers a range of externally accredited foundation, undergraduate and postgraduate programs in Music and related fields for more than 50 years. Weseekto empower our students by encouraging them to embrace their skills and become the creative practitioners and professionals of the future.

WHAT'S THE ROLE?

The Student Administration Officer provides accurate and timely administrative support to Admissions and the broader Student Experience and Success team.

The role is responsible for processing applications, maintaining student records and undertaking a range of administrative activities to support students throughout their study journey, from application to completion. You will demonstrate strong organisational skills, attention to detail and the ability to manage high volumes of work efficiently while maintaining accuracy.

The Student Administration Officer supports peak admissions periods and the commencement of study periods, requiring flexible availability during business hours, including non-public holiday periods in December and January.

This casual role may suit a current or recent university student, excluding current AIM students.

WHAT ARE YOUR KEY DUTIES?

• Assist with processing applications, checking supporting documentation and entering information into admissions and student management systems.
• Check applications and records for completeness, accuracy and consistency, following established procedures and checklists.
• Follow up on missing information and documentation using approved communications.
• Identify discrepancies or matters requiring assessment and refer them to the appropriate staff member.
• Maintain accurate records of application progress, correspondence and actions taken.
• Assist with data entry, record updates, document preparation, filing and other administrative tasks across the Student Experience and Success portfolio.
• Check information across systems, spreadsheets and documents, identifying and escalating discrepancies.
• Monitor allocated inboxes and task lists, respond to routine enquiries and refer more complex matters.
• Support orientation, student events and other team activities.
• Handle personal and sensitive information with care, maintaining confidentiality and following AIM’s policies and procedures.

KNOWLEDGE, SKILLS& EXPERIENCE

• Attentionto detail, with the ability to identify errors, omissions and inconsistencies.
• The ability to work efficiently and maintain accuracy when handling repetitive tasks or high volumes of information.
• Strong concentration and the ability to stay focused through detailed administrative work.
• Confidence using Microsoft Office, particularly Outlook, Word and Excel, and the ability to learn new systems quickly.
• Reliability, discretion and the ability to work independently once trained.
• Working With Children Check.

WHAT DOES SUCCESS LOOKS LIKE?

• Attentionto detail, with the ability to identify errors, omissions and inconsistencies.
• The ability to work efficiently and maintain accuracy when handling repetitive tasks or high volumes of information.

WHAT ARE THE WOERKING ARRANGEMENTS?

• Casual shifts will be offered according to operational needs, with work primarily supporting Admissions and additional duties across the broader Student Experience and Success team.
• Availability during peak admissions, enrolment and orientation periods is desirable with up to 15 hours of work per week during those busy times.
• The role is availableat either our Melbourne or Sydney campus and the majority of working hours would be face-to-face.

SALARY

Casual employment: $36.84 - $41.26 per hour + 12% super

CONTACT

******@aim.edu.au (contact us to view full role profile)