Strategic Workforce Rostering Officer

Lutheran Services; Biloela; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary Packaging

Discounts on Health Cover

Employee Assistance Program

Fitness Passport

Ongoing Training & Development

Job summary

Lutheran Services is seeking an Administration Officer – Workforce Rostering to ensure the right staff are in the right place at the right time. You will rostER, coordinate staffing activities, monitor labour costs, and support workforce reporting in a busy aged care environment.

Ideal candidates will have rostering experience, knowledge of relevant legislation, and strong organisational skills. The role offers full-time hours, on-site work at Wahroonga Aged Care, and competitive benefits.

Qualifications

• Experience rostering staff to meet resident needs and regulatory requirements.
• Knowledge of workplace legislation, awards, enterprise agreements and compliance.
• Strong organisation, time management and attention to detail.
• Excellent communication and relationship-building skills across all staff levels.
• Experience with rostering systems such as Humanforce or similar tools.
• Ability to handle confidential information with professionalism.
• Cert IV in Human Resources, Business Administration or equivalent is highly desirable.
• NDIS Worker Screening clearance is required.

Responsibilities

• Develop and manage accurate, efficient staff rosters meeting resident needs and compliance.
• Manage staff availability, leave requests, shift changes, and absences to ensure coverage.
• Monitor staffing levels and adjust rosters for changing service demands.
• Analyse staffing trends and forecast future requirements for leadership.
• Prepare workforce reports including overtime and labour costs.
• Coordinate mandatory training and performance review schedules.

Skills

Rostering

Workforce planning

Scheduling

Compliance

Communication

MS Office

Education

Cert IV in Human Resources or Business Administration

Tools

Humanforce

Microsoft Office

Job description

Lutheran Services is seeking an Administration Officer – Workforce Rostering to ensure the right staff are in the right place at the right time. You will rostER, coordinate staffing activities, monitor labour costs, and support workforce reporting in a busy aged care environment.

Ideal candidates will have rostering experience, knowledge of relevant legislation, and strong organisational skills. The role offers full-time hours, on-site work at Wahroonga Aged Care, and competitive benefits.