Strategic Tech Supplier Management Lead

Healthdirect Australia; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work

Parental leave

Wellbeing program

Job summary

Healthdirect Australia in Sydney is seeking a Manager, Technology Supplier Management to lead end-to-end supplier and contract governance for the Technology function. You will own contract repositories, drive vendor performance analysis and align partnerships with value realisation, while mentoring a direct report.

In a period of transformation, you will elevate supplier management from transactional to strategic, partnering with senior stakeholders to drive commercial outcomes and effective

Qualifications

• Significant experience leading supplier and contract management in complex tech environments.
• Experience procuring, negotiating, transitioning and governing managed services and outsourcing arrangements.
• Direct practitioner-level experience in contract administration, obligations tracking and vendor performance analysis.
• Strong commercial acumen, including negotiation, total cost of ownership (TCO) analysis and value-for-money assessment.
• Experience building and embedding supplier management processes and governance frameworks.

Responsibilities

• Lead end-to-end relationships with Technology suppliers and vendors, chairing performance reviews and resolving escalations.
• Lead negotiation, renewal, variation and exit of Technology supplier contracts, owning the contract repository and obligations registers.
• Govern commercial performance of managed service contracts, including SLAs, service credits and benefits realisation.
• Lead implementation of the Build, Buy, Partner framework, governing sourcing decisions against it.
• Perform vendor performance analysis and prepare governance reporting for senior leadership and Executive forums.
• Build and embed intelligent client capability, leading commercial transition of new managed service arrangements.
• Lead and develop the Technology Spend and Operations Analyst, providing cover during absences.

Skills

Supplier management

Contract governance

Vendor performance

Negotiation skills

Stakeholder management

Job description

Healthdirect Australia in Sydney is seeking a Manager, Technology Supplier Management to lead end-to-end supplier and contract governance for the Technology function. You will own contract repositories, drive vendor performance analysis and align partnerships with value realisation, while mentoring a direct report.

In a period of transformation, you will elevate supplier management from transactional to strategic, partnering with senior stakeholders to drive commercial outcomes and effective