Strategic Tech Contracts & Sourcing Analyst

Urban Utilities; Nambour; On-site; AUD 90,000 - 130,000; Full time

Job summary

Urban Utilities in New South Wales is seeking a Specialist Analyst to support governance, sourcing and performance management of technology contracts.

You will work with technology leaders, procurement partners and vendors to deliver insights, reporting and coordination that maximise value from technology investments. This role combines contract management, supplier engagement and operational reporting within a technology environment.

Qualifications

• Experience managing contracts, suppliers, procurement activities or vendor relationships within a technology or digital environment.
• Strong analytical and reporting skills with the ability to extract insights from data and present findings clearly.
• Experience developing reports, dashboards and performance metrics using business intelligence tools.
• Excellent stakeholder management across business, technology and external supplier groups.
• Ability to manage competing priorities and deadlines with strong organisational skills.
• Experience with ICT, SaaS, cloud or managed service contracts.

Responsibilities

• Maintain the Digital Vendor Management framework in Urban Utilities.
• Manage technology vendor and contract information, ensuring compliance, accuracy and visibility of key obligations.
• Establish and maintain a Digital contract classification framework with reporting based on supplier criticality, contract value, operational risk and business dependency.
• Support technology sourcing and procurement activities, including market engagements, evaluations, contract renewals and onboarding of suppliers.
• Develop and maintain executive-level dashboards and reporting that provide visibility of Digital contract performance, supplier risk, technology expenditure, contract expiry profiles, savings opportunities, and service delivery outcomes.
• Monitor contract milestones, renewals, performance measures and key deliverables to support effective vendor management.
• Support governance, audit and assurance activities relating to technology contracts, suppliers and commercial performance.
• Identify opportunities for process improvement and drive efficiencies across technology procurement, executive level reporting and contract management practices.
• Facilitate stakeholder engagement and provide clear communication across technical, commercial and business teams.
• Coordinate vendor performance issues and manage and uplift performance criteria, including, KPIs/SLAs, reporting and general vendor performance and relationships, to achieve the best outcomes for Urban Utilities.
• Partner with Procurement, Project and Operational teams to support the development, review and ongoing management of Digital contracts and supplier engagements including but not limited to: Monitor supplier risk indicators including financial viability, cyber security posture, compliance obligations, business continuity capabilities and concentration risk.
• Coordinate the closure of Digital contracts including notice of termination, helping coordinate the offboarding of Digital services.
• Coordinate the transition of new Digital contracts into Production from Project teams.
• Any other adhoc reports required for consumption within D&I, auditors, across the company.

Skills

Contract management

Vendor management

Sourcing support

Reporting and analytics

Stakeholder engagement

ITIL understanding

Education

Business/IT degree

Tools

ServiceNow

Power BI

Job description

Urban Utilities in New South Wales is seeking a Specialist Analyst to support governance, sourcing and performance management of technology contracts.

You will work with technology leaders, procurement partners and vendors to deliver insights, reporting and coordination that maximise value from technology investments. This role combines contract management, supplier engagement and operational reporting within a technology environment.