Strategic Tech Account Manager for SME Cloud & AI
Lyra Technology Group
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Job summary
Lyra Technology Group is seeking a Technical Account Manager for Concept Data in Adelaide, South Australia, to own a SME client portfolio and drive growth in technology, cybersecurity, cloud, data, AI and automation services.
The role blends sales, strategic account management and consultative client engagement, with responsibility for developing account strategies, nurturing relationships and translating requirements into value-driven solutions.
Qualifications
- 3+ years in sales or account management.
- Proven track record of meeting/exceeding targets.
- Experience in MSP or IT account management.
- Ability to grow and retain client portfolios.
- Strong commercial awareness and communication skills.
- Exposure to cyber security, cloud, or AI solutions is desirable.
- Australian Citizenship or Permanent Residency and police clearance.
Responsibilities
- Own and grow a defined portfolio of SME client accounts.
- Build trusted relationships with client stakeholders.
- Develop account strategies and growth plans.
- Identify upsell and cross-sell opportunities across services.
- Maintain CRM records, pipeline visibility, and forecasts.
- Coordinate with technical teams to ensure deliverables.
- Lead regular account reviews and onboarding of new solutions.
Skills
Job description
Lyra Technology Group is seeking a Technical Account Manager for Concept Data in Adelaide, South Australia, to own a SME client portfolio and drive growth in technology, cybersecurity, cloud, data, AI and automation services.
The role blends sales, strategic account management and consultative client engagement, with responsibility for developing account strategies, nurturing relationships and translating requirements into value-driven solutions.
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