Strategic Services & Buying Programs AE

Cisco; Canberra; On-site; AUD 150,000 - 210,000; Full time

Job summary

Cisco Australia is seeking a senior account strategist to lead complex, multi-architecture enterprise deals and drive revenue through premium services and enterprise agreements. You will mentor teams, cultivate executive-level relationships, and align service delivery with customer goals in a large strategic territory.

The role emphasizes consultative selling, cross-functional collaboration, and developing long-term partnerships to grow recurring revenue and customer value.

Qualifications

• Minimum of tertiary qualifications and extensive related experience.
• Ability to obtain Security Clearance (Australian Citizenship required).

Responsibilities

• Develops and manages strategies for highly complex, multi-faceted deals, mentoring junior team members on managing complex negotiations and account strategies.
• Manages a strategic territory, cultivating deep relationships with key customers to drive growth and retention.
• Tailors market entry strategies to activate Champions and reflect buyer criteria, anticipating Economic Buyer expectations.
• Guides teams in engaging Economic Buyers and Champions, navigating the Paper Process with analytics and cross-functional collaboration.
• Locks market preference by tying Cisco’s portfolio to enterprise-wide Decision Criteria.
• Develops discovery frameworks and facilitates strategic conversations, extracting insights into customer environments and objectives.
• Serves as trusted advisor in multi-architecture deal construction, designing tailored solutions for strategic needs.
• Coordinates with service delivery teams to ensure expectations are understood and met, using data insights to monitor alignment.
• Designs strategic, customer-first solutions using insights to align offerings with goals and expand accounts through lifecycle selling.
• Creates E2E selling strategy to elevate team knowledge and deliver greater customer value.
• Leads and supports the extended sales team, educating account managers and specialists on enterprise agreements and services.
• Develops strategies to optimize sales processes, aligning with customer needs and organizational goals through forecasting.
• Develops executive presence across teams, ensuring interactions are conducted with clarity and vision.
• Maintains outstanding relationships with C-levels within accounts and influences internal stakeholders.

Skills

Enterprise sales

Account management

Relationship building

Negotiation

Education

Tertiary qualifications

Job description

Cisco Australia is seeking a senior account strategist to lead complex, multi-architecture enterprise deals and drive revenue through premium services and enterprise agreements. You will mentor teams, cultivate executive-level relationships, and align service delivery with customer goals in a large strategic territory.

The role emphasizes consultative selling, cross-functional collaboration, and developing long-term partnerships to grow recurring revenue and customer value.