Strategic ServiceNow CTA Architect & Platform Roadmaps

Nixil; Perth; On-site; AUD 180,000 - 240,000; Full time

Job summary

Nixil is seeking a ServiceNow Certified Technical Architect to lead architectural strategy for a major client in Perth. You will shape platform roadmaps, govern design decisions and translate business priorities into practical ServiceNow solutions.

You'll collaborate with delivery and consulting teams, drive adoption of AI and automation, and ensure governance across the transformation program from the client's site in Central Perth.

Qualifications

• CTA certification required and strong ServiceNow architecture knowledge.
• Ability to shape platform strategy and roadmaps for transformation.
• Experience in architectural leadership, governance and design oversight.
• Understanding of enterprise architecture aligned with business priorities.
• Strong stakeholder engagement and consulting capabilities.
• Knowledge of ServiceNow AI, automation and platform optimisation.
• Availability to work primarily at client site in Central Perth.

Responsibilities

• Act as a trusted technical advisor, aligning ServiceNow architecture with client objectives.
• Develop future platform roadmaps and architectural strategies for long-term transformation.
• Provide technical governance and guide critical design and technology decisions.
• Identify opportunities to maximise platform value, improve performance and drive optimisation.
• Guide the adoption of emerging ServiceNow capabilities, including AI and automation.
• Collaborate with client stakeholders and delivery/consulting teams to shape solutions and support platform innovation.

Skills

ServiceNow architecture

Platform strategy

Technical governance

Stakeholder engagement

Design oversight

Enterprise architecture

Consulting skills

AI & automation

Client-site work

Education

ServiceNow CTA certification

Job description

Nixil is seeking a ServiceNow Certified Technical Architect to lead architectural strategy for a major client in Perth. You will shape platform roadmaps, govern design decisions and translate business priorities into practical ServiceNow solutions.

You'll collaborate with delivery and consulting teams, drive adoption of AI and automation, and ensure governance across the transformation program from the client's site in Central Perth.