ServiceNow Certified Technical Architect (CTA)

Nixil; Perth; On-site; AUD 180,000 - 240,000; Full time

Job summary

Nixil is seeking a ServiceNow Certified Technical Architect to lead architectural strategy for a major client in Perth. You will shape platform roadmaps, govern design decisions and translate business priorities into practical ServiceNow solutions.

You'll collaborate with delivery and consulting teams, drive adoption of AI and automation, and ensure governance across the transformation program from the client's site in Central Perth.

Qualifications

• CTA certification required and strong ServiceNow architecture knowledge.
• Ability to shape platform strategy and roadmaps for transformation.
• Experience in architectural leadership, governance and design oversight.
• Understanding of enterprise architecture aligned with business priorities.
• Strong stakeholder engagement and consulting capabilities.
• Knowledge of ServiceNow AI, automation and platform optimisation.
• Availability to work primarily at client site in Central Perth.

Responsibilities

• Act as a trusted technical advisor, aligning ServiceNow architecture with client objectives.
• Develop future platform roadmaps and architectural strategies for long-term transformation.
• Provide technical governance and guide critical design and technology decisions.
• Identify opportunities to maximise platform value, improve performance and drive optimisation.
• Guide the adoption of emerging ServiceNow capabilities, including AI and automation.
• Collaborate with client stakeholders and delivery/consulting teams to shape solutions and support platform innovation.

Skills

ServiceNow architecture

Platform strategy

Technical governance

Stakeholder engagement

Design oversight

Enterprise architecture

Consulting skills

AI & automation

Client-site work

Education

ServiceNow CTA certification

Job description

Join a global technology services provider as a trusted technical advisor, shaping ServiceNow strategy and supporting a major client’s long-term transformation priorities.

Working within a broader ICT client delivery and consulting team, you’ll combine architectural leadership with strategic stakeholder engagement. This opportunity suits a ServiceNow CTA who enjoys influencing technology direction, solving complex design challenges and translating business priorities into practical platform roadmaps.

What you’ll do

• Act as a trusted technical advisor, aligning ServiceNow architecture with the client’s business objectives.
• Develop future platform roadmaps and architectural strategies that support long-term transformation.
• Provide technical governance and guide critical design and technology decisions.
• Identify opportunities to maximise platform value, improve performance and drive optimisation.
• Guide the adoption of emerging ServiceNow capabilities, including AI and automation.
• Collaborate with client stakeholders and delivery and consulting teams to shape solutions and support platform innovation.

What you’ll bring

• ServiceNow Certified Technical Architect (CTA) certification.
• Strong ServiceNow architecture expertise and the ability to shape platform strategy and roadmaps.
• Experience providing architectural leadership, technical governance and design oversight.
• An understanding of enterprise architecture and its alignment with business priorities.
• Strong stakeholder engagement and consulting skills, with the ability to influence strategic decisions.
• Knowledge of ServiceNow AI, automation and platform optimisation capabilities.
• Availability to work predominantly at the client site in Central Perth.

Consulting experience and a track record of leading large-scale ServiceNow transformations will be highly regarded.

Why apply?

Take on a strategic role where you can influence the client’s technology direction, guide innovation and deliver lasting value from their ServiceNow investment, supported by an established delivery and consulting team.